Salesforce QA/Test Engineering Lead

American Red Cross-posted 7 days ago
Full-time • Mid Level
Remote • Statewide, DC
5,001-10,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The American Red Cross is seeking a motivated and detail-oriented Salesforce QA Engineer Lead with expertise in both manual and automation testing to join our Salesforce Biomed Quality Assurance team. The Salesforce QA & Testing Lead will be responsible for ensuring quality releases are delivered in a timely manner to internal Red Cross customers. This position will lead a dedicated team of Salesforce QA engineers and testers, and will be responsible for manual QA Processes, establishing test automation best practices and the configuration of automated test infrastructure that will allow the team to regression test enhancements and bug fixes with a high degree of confidence and quality. The Salesforce QA & Testing Lead will work with the team to build a library of test automation for various Salesforce instances using off-the-shelf ALM and CI (automation) toolsets. The QA team is responsible for delivering stable, tested code/configuration to production during release windows every sprint. This role requires careful coordination with the development team to ensure all bug fixes are checked in, each environment is stable and ready for use, customer communication is ongoing and open, and releases are properly tested, documented, and validated. You will be responsible for providing technical guidance, mentoring, and leading the team towards successful delivery of both enhancement and run & maintain projects. The work location for this position is 100% virtual/work from home. While the position can be worked from anywhere in the United States and will work an East Coast hours. This position will also need to work extended hours/on call support as needed to support any major outages or off-hours releases

  • Lead the Salesforce QA team to define test strategies, tasks, estimates and testing execution to meet stakeholder requirements.
  • Act as project leader and instruct and check the work of test engineering staff.
  • Develop, implement, maintain, enhance and execute test plans, test scripts and test methodologies to ensure compliance with system specifications.
  • Perform in-depth and detailed investigations into data quality issues to discover the source of problematic data and then suggest and develop solutions to improve/correct the data and reduce or eliminate the source of error.
  • Maintain contact with outside vendors and 3rd party consultants in development and execution of test plans.
  • Work closely with software developers to develop test specifications and build test cases to rigorously test product functionality and investigate all potential product test failures.
  • Verify and validate defect fixes
  • Support User Acceptance Testing (UAT)
  • Perform complex test engineering activities throughout assigned software life cycle.
  • Document test results, analysis reports, logs, and metrics.
  • Recommend program improvements or corrections.
  • Hands-on contributing tester in addition to team leadership responsibilities
  • Perform API testing (Postman), accessibility, mobile and browser, and UI testing.
  • Troubleshoot and resolve production issues.
  • Actively participate in design and sprint planning sessions, offering relevant solutions and input.
  • Estimate level of effort for stories and/or epics based on business requirements and knowledge of the platform.
  • Other responsibilities as assigned
  • 8+ years of experience in manual and automation testing with expertise in Salesforce testing
  • 3+ years of experience in providing technical guidance, mentoring, and leading QA team members.
  • Bachelor’s degree in computer science, Information Technology, or equivalent experience
  • Experience with Salesforce platform required.
  • API, APEX & Lightening testing experience required.
  • Understanding of Salesforce architecture (Salesforce Clouds, APIs, integrations, etc.).
  • Understanding of the Salesforce product suite including Salesforce1, Service Cloud, Sales Cloud, Experience Cloud (Communities) and AppExchange solutions
  • Experience with automated regression testing tool Provar or similar tools like Selenium, Copado Robotic Testing required
  • Familiarity with Salesforce metadata, data migration, and release management.
  • Experience with DevOps Tools like GearSet, ADO, Flosum, etc.
  • Experience with Agile/Scrum methodology and related tools (E.g. Jira) is required
  • Excellent communications skills
  • Ability to manage time and work effectively within short development cycles
  • Ability to work extended hours/on call support as needed to support any major outages or off-hours releases
  • Salesforce Admin & App Builder certifications are preferred.
  • Nice to Have – experience with ancillary products including Appinium, Skedulo
  • Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 19 days a year; based on type of job and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
Salesforce Tester Resume Examples
•
Salesforce Tester Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service