Salesforce QA Consultant
About The Position
Guidehouse has an exciting opportunity for a Salesforce Quality Assurance Consultant in a rapidly growing practice. In this role, you will serve as a key contributor responsible for ensuring the quality, reliability, and successful delivery of Salesforce solutions. You will work closely with developers, administrators, and project managers to design and execute test strategies, document defects, validate fixes, and support continuous improvement of project quality. You will guide internal and external teams through testing efforts across system, integration, functional, regression, and end‑to-end testing activities using an adaptive‑agile methodology. You will be instrumental in reviewing requirements, creating test plans, participating in sprint ceremonies, and ensuring that all Salesforce functionality—customized or declarative—meets defined acceptance criteria and organizational standards. This role is also critical in identifying risks early, collaborating with technical teams to triage issues, and ensuring quality assurance is embedded throughout the delivery lifecycle.
Requirements
- Bachelor's degree
- Minimum of THREE (3) years of Quality Assurance experience, specifically testing Salesforce applications.
- US Citizenship is contractually required.
- Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
- Strong understanding of Salesforce functionalities, including Sales Cloud, Service Cloud, Lightning, and Salesforce data models.
- Experience with QA methodologies, SDLC, STLC, and testing strategies.
- Hands‑on experience with test automation and QA tools (e.g., Selenium, test automation frameworks, JIRA).
- Excellent problem‑solving, analytical, and communication skills for collaborating with cross-functional teams.
- Strong attention to detail and ability to translate requirements into effective test scenarios.
- Ability to adapt to the evolving Salesforce ecosystem and rapidly changing features
Nice To Haves
- Salesforce Certifications such as: Salesforce Certified Administrator Platform App Builder
- Salesforce QA‑related certifications (if applicable)
- Experience designing, improving, or standardizing QA processes, metrics, and tools.
- Experience creating and documenting process flows, test scripts, and quality documentation.
- Familiarity with Apex, Salesforce integrations, Lightning components, and Salesforce automation features (Flows, Process Builder).
- Prior experience leading requirement‑gathering discussions and translating them into testable acceptance criteria.
Responsibilities
- Design, develop, and execute test plans, test cases, and test scripts for Salesforce implementations.
- Perform manual and automated testing, including system, integration, regression, acceptance, exploratory, and end‑to-end testing.
- Identify, isolate, document, and track defects and bugs, ensuring resolution and quality sign‑off.
- Participate in Sprint Planning, Daily Standups, Demos, and working sessions as part of an agile delivery team.
- Review business requirements and provide early feedback to identify potential gaps or risks.
- Validate fixes for defects and verify they do not introduce unintended impacts (regression).
- Review and evaluate user interfaces for usability, accessibility, conformity, and functional accuracy.
- Ensure user stories align with acceptance criteria and meet quality standards across all environments.
- Collaborate closely with Salesforce developers, declarative specialists, business analysts, and PMs to ensure delivery quality.
- Support creation and maintenance of test data and test documentation used throughout QA cycles.
- Contribute to the improvement of QA processes, tools, and methodologies across the project and broader QA function.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
