Salesforce QA Analyst | Environmental Health

Flourish & Thrive Labs

9h

About The Position

We're seeking a Salesforce QA Analyst who finds satisfaction in making sure things work exactly as they should. You're the person who notices when something is slightly off, who thinks through edge cases others miss, and who won't sign off until you're confident the solution will hold up in the real world.
In this role, you'll test and validate Salesforce-based applications that support environmental health workflows: restaurant inspections, permit applications, complaint tracking, and more. You'll work hands-on with Salesforce configuration, flows, custom objects, permission sets, and integrations. Your understanding of how environmental health programs actually operate will help you spot issues that someone without that background would miss. You'll know that an inspector in the field needs the mobile app to work offline, or that a permit workflow has to account for multiple review stages.
This is a launchpad for your Salesforce career. You'll gain deep, practical experience with the Salesforce platform while applying your public health knowledge to meaningful work. Whether you're early in your Salesforce journey or looking to formalize skills you've picked up along the way, we'll invest in your growth.
You'll join a collaborative team working on our PH360 platform and client implementations. Your public health experience will make you an advocate for the end user, ensuring that what we deliver is reliable, intuitive, and built for how public health actually works.
You'll be part of an Agile Release Train (ART) that follows SAFe principles. This means:
Program Increment (PI) Planning: You'll participate in quarterly planning sessions, helping identify testing needs and contributing your environmental health perspective
Sprint Collaboration: You'll work in two-week sprints with daily standups, regular backlog refinement, and sprint retrospectives
Continuous Testing: You'll test features as they're developed, providing rapid feedback to the development team
Cross-functional Partnership: You'll work closely with Salesforce developers, solutions analysts, and architects to ensure quality throughout the development process

Requirements

• 1+ years working for a governmental public health agency (local, state, federal, or tribal)
• Experience with environmental health programs (inspections, permitting, complaints, or similar)
• Strong attention to detail and analytical thinking
• Ability to clearly document issues and communicate findings
• Self-motivated with strong initiative
• Comfort working with AI tools and technology platforms

Nice To Haves

• Hands-on experience with Salesforce (as an end user, admin, or tester)
• Salesforce Administrator certification or active pursuit of one
• Familiarity with Salesforce testing concepts: sandbox environments, change sets, deployment validation
• Experience with test management tools (Jira, TestRail, or similar)
• Experience with Agile or SAFe methodology
• Background in environmental health data systems or reporting requirements
• Knowledge of API testing (Postman, Salesforce REST/SOAP APIs) or automated testing concepts
• Experience with Salesforce data tools (Data Loader, Workbench, or similar)

Responsibilities

• Test and validate Salesforce configurations, flows, validation rules, and custom objects across environmental health applications
• Execute test plans that cover Salesforce-specific scenarios: record types, page layouts, permission sets, sharing rules, and profile-based access
• Identify, document, and track defects in Jira with clear steps to reproduce, including Salesforce-specific context (org behavior, user profiles, data dependencies)
• Verify integrations between Salesforce and external systems, APIs, and third-party tools
• Test environmental health workflows including inspections, permits, complaints, and reporting within the Salesforce ecosystem
• Validate data integrity across Salesforce objects, ensuring field mappings, lookups, and roll-up summaries function correctly
• Collaborate with Salesforce developers to troubleshoot issues, review deployment results, and verify fixes in sandbox and production environments
• Bring your public health perspective to testing, anticipating how real users will interact with the system
• Participate in requirements reviews to identify potential issues early in the development cycle
• Perform regression testing after Salesforce releases, deployments, and configuration changes
• Contribute to improving QA processes, test documentation, and testing standards

Benefits

• Salesforce Training: We'll support your path toward Salesforce certifications and provide hands-on experience across the platform
• Real Platform Exposure: You'll work with Salesforce daily across configuration, data, integrations, and user experience testing
• Mentorship: You'll work alongside experienced Salesforce professionals who are invested in your success
• Learning Time: Our natural consulting rhythm includes quieter periods that create space for professional development and certification study
• Meaningful Work: You'll help ensure that public health technology actually works for the people who use it
• Career Path: QA is a proven entry point into Salesforce administration, business analysis, and solution architecture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed