Salesforce Project Manager

VusionGroup SA • Dallas, TX

69d

About The Position

As Salesforce Project Manager, you will serve as the North America lead for Salesforce transformation initiatives and enablement. This role bridges hands-on Salesforce system knowledge with growing responsibilities in IT project coordination and business process enhancement. You will work closely with cross-functional teams (Sales, Customer Success, IT, and Global CRM stakeholders) to ensure Salesforce evolves in line with business needs while supporting a roadmap of strategic initiatives.

Requirements

• 5+ years in a Salesforce specialist and Project Management.
• Prior experience leading Project, contributing to business systems projects and user support.
• Exposure to IT project life cycles (Agile or Waterfall), preferably in a cross-functional environment.
• Experience working with North America-based users in a global company setting.
• Strong communicator with the ability to translate business needs into system solutions.
• Understanding of basic project management concepts (e.g., Road map, planning, workshops, UAT testing, deployment to different sandboxes & coordination).
• Salesforce Administrator Certification (preferred).
• Salesforce Sales Cloud (preferred); Service Cloud & App Builder (preferred).
• SOQL, Lightning interface familiarity; basic Apex understanding is a plus.
• Excellent verbal and written communication skills.
• Work independently and in a collaborative and team-based environment.

Nice To Haves

• Salesforce Administrator Certification
• Experience with Salesforce Sales Cloud, Service Cloud, and App Builder

Responsibilities

• Coordinate and support Salesforce transformation projects, including business process definition and improvement plan, app integrations, and data cleanup efforts.
• Serve as project liaison between business stakeholders and technical teams (internal and external), ensuring user requirements are translated into functional outcomes.
• Maintain task tracking (e.g., JIRA, ServiceNow, Smartsheet) for Salesforce-related projects and enhancements.
• Support testing and UAT activities for major releases and business requests.
• Participate in North America CRM governance and help shape platform strategy.
• Provide functional support for Salesforce (Sales Cloud, Service Cloud) for North America users.
• Assist in incidents resolution, troubleshoot system issues, and work with global teams or external vendors when escalation is required.
• Support system configuration, validation rules, flows, user roles, and profiles.
• Train new users and drive enablement through documentation and knowledge-sharing.
• Collaborate with IT and Sales Ops to ensure Salesforce integrates cleanly with key platforms (e.g., SAP, Marketing Cloud, and support tools).
• Maintain data quality standards and lead key data initiatives like account ownership cleanup and opportunity hygiene.

Benefits

• Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
• Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans.
• Financial future: While retirement savings plans vary by country, we help you plan for your future.
• Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
• Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer and give back to your community.
• Career Growth: E-learning opportunities and workshops, and global mobility potential.
• Commute benefits: up to $100/month per employee for commuting expenses.
• Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees