Salesforce Program Lead/Architect

EPAM Systems • San Jose, CA

70d

About The Position

EPAM is seeking an experienced Salesforce Architect / Program Lead to lead complex, enterprise-scale Salesforce programs for a top 10 Fortune 500 client in Silicon Valley, California. This role combines deep technical architecture expertise with strong program and people leadership skills to drive delivery excellence across global teams. The successful candidate will oversee multi-cloud Salesforce solutions, lead distributed delivery teams, and provide strategic guidance to clients. Experience in the telecommunications industry is highly desirable. Apply today to connect with a Recruiter!

Requirements

• 10+ years of overall IT experience, including 5+ years in Salesforce architecture and program leadership
• Proven success leading large, fixed-scope Salesforce programs across multi-cloud environments
• Strong hands-on experience with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud required
• Experience with CPQ, Field Service Lightning, and Vlocity preferred
• Willingness and ability to work on-site 4-5 days/week

Responsibilities

• Define and own end-to-end Salesforce solution architecture, ensuring scalability, performance, and alignment with enterprise strategy
• Architect and oversee implementations across multiple Salesforce clouds and frameworks (e.g., Sales Cloud, Service Cloud, CPQ, Billing, Order Management, Field Service, Vlocity)
• Ensure architectural governance, adherence to Salesforce best practices, and seamless integration with enterprise systems
• Lead fixed-scope Salesforce programs, driving on-time, on-budget, and high-quality delivery
• Oversee project estimation, scoping, planning, and delivery KPIs for complex Salesforce initiatives
• Implement and maintain effective governance, risk management, and quality assurance frameworks
• Lead, manage, and mentor a distributed global team of 30-40 professionals, including Developers, Technical Leads, Business Analysts, TPMs, and Scrum Masters
• Foster a culture of accountability, collaboration, and continuous improvement across the delivery organization
• Serve as a trusted advisor to enterprise clients, shaping Salesforce transformation strategies and solution roadmaps, and translating complex requirements into robust, scalable solutions
• Provide pre-sales support and collaborate with Sales and Delivery leadership to develop proposals, Statements of Work (SOWs), and implementation roadmaps

Benefits

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees