Salesforce Product Owner

eBay-posted about 1 year ago
Full-time • Mid Level
Remote • Austin, TX
Professional, Scientific, and Technical Services
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The Salesforce Product Owner at eBay plays a crucial role in the HIVE CRM team, focusing on delivering innovative Salesforce solutions that enhance operational efficiency and support global seller teams. This position involves crafting a product vision and strategy, developing a dynamic product roadmap, and collaborating with cross-functional teams to address customer challenges and business priorities.

  • Develop and communicate a compelling product vision and strategy, aligning it with business goals and user needs.
  • Create and maintain a dynamic product roadmap, ensuring alignment with the CRM team and business partners.
  • Lead the creation of user stories and process maps to support the design and development of Salesforce solutions.
  • Work closely with developers and QA teams to build, test, and verify solutions that meet business requirements.
  • Facilitate key meetings with partners, including requirement sessions, system demos, and user acceptance testing.
  • Partner with the SCRUM Master and Business Analysts in prioritization meetings.
  • Identify and handle risks and issues, advancing to senior partners as necessary.
  • Provide ongoing production support, analyzing and resolving system issues in collaboration with the technical team.
  • Document use cases, business/system/functional requirements, and ensure comprehensive product documentation.
  • 3+ years of experience as a technical product manager, with a consistent track record in large-scale enterprises, ideally within eCommerce or marketplace environments.
  • Bachelor's Degree or equivalent experience in Business Administration, Computer Science, or an equivalent.
  • Strong expertise in analytics, applying data insights to inform product decisions and solve business challenges.
  • Ability to influence and align peers, cross-functional teams, and leadership around critical initiatives.
  • Validated experience working in Agile/Scrum methodologies and cross-functional teams across multiple locations and time zones.
  • Experience with eCommerce platforms or big tech companies.
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