AbbVie-posted 9 months ago
Full-time
Mettawa, IL
Chemical Manufacturing

The Salesforce Platform Engineer at AbbVie is a technical expert responsible for independently identifying, engineering, and optimizing Salesforce technology solutions to address critical business needs. The role involves continuously seeking to improve existing methods and processes, adapting literature and publicly available information to accomplish assignments, and demonstrating proficiency in a broad range of techniques and methods for information technology engineering, including software development, data warehousing, statistics, machine learning, and/or technology. The engineer will be aligned to a specific area: Information, Software, Data, or Infrastructure.

  • Understand, design, implement, demonstrate and deploy Salesforce Technology solutions using Point and click OOO features, Apex, Triggers, LWC, REST/SOAP integrations by studying Business needs, futuristic use cases, system data flows, work processes, investigating the production problems.
  • Analyze and resolve technical problems using analytical problem-solving techniques/methods.
  • Conduct estimation, design and code reviews, identifying system or process or solution gaps, and constructing or providing recommendations for corrective actions.
  • Create design models and best practices for vendors and other staff members to follow.
  • Study Salesforce Release Notes and provide a PoV on new features that can be incorporated into system and business processes.
  • Conduct POC for new features, document and demonstrate observations and learnings, construct Business Use Case, cost estimation and execution plan.
  • Work autonomously and productively, requiring minimal direction from the Supervisor.
  • Construct Technical specifications and technical design documents.
  • Provide Technical leadership and mentor and consult vendors or less experienced staff in planning, procedures and best practices.
  • Collaborate with Product Owners, Solution Architects, Application Architects for new projects and maintain good relationships with cross-functional teams.
  • Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle.
  • Bachelor's degree in relevant field and at least 5 years of relevant experience OR Master's degree in relevant field and at least 4 years of experience.
  • Must have 4 years of Salesforce administration and development experience.
  • Experience in designing & implementing new processes & facilitating user adoption.
  • Experience in identifying & analyzing upstream & downstream impact analysis through applications, systems, & processes.
  • Experience in building custom applications with triggers/Apex code/Aura/LWC/SOAP/REST Integration; Flows, Platform Events.
  • Proficiency in writing SOQL/SOSL & SQL with any RDBMS (e.g. SQL Server/Oracle/DB2).
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