Salesforce Platform Architect

GoTo

1d•$149,000 - $0

About The Position

We’re trailblazers in remote work technology—building powerful, flexible solutions. As part of our go‑to‑market technology team, you’ll have the opportunity to chart new paths and help redefine how GoTo brings its solutions to market. For us, AI isn’t just a buzzword; it’s a tool we use to deliver real, practical value to our customers and teams. We focus on solving meaningful problems, not just adding features for the sake of using AI. Here, growth takes many forms: you can expand your skills, take on new challenges, lead initiatives, and explore creative ideas. The Salesforce Platform Architect is a senior technical leader responsible for designing and maintaining robust, scalable, and high-performing Salesforce architecture. This role defines technical standards, oversees platform-wide solution design, ensures architectural alignment across business units, and collaborates closely with stakeholders, developers, and product teams to enable strategic business outcomes.

Requirements

6+ years of hands-on experience designing and implementing Salesforce solutions at scale
Deep understanding of Salesforce architecture, including Sales Cloud, Service Cloud, Experience Cloud, and Platform capabilities
Proven track record of architecting complex integrations and data models
Experience with enterprise governance, scalable design, and performance optimization
Strong expertise in Salesforce development (Apex, Lightning Components, Visualforce, APIs)
Experience with DevOps processes, CI/CD, and release management
Salesforce Development and Architect certifications (e.g., Application Architect and/or System Architect)
Ability to communicate strategic ideas and technical concepts to both business and IT stakeholders
Experience in Agile/Scrum environments and leading technical teams
Proven experience designing and implementing integrations between Salesforce and third-party or internal systems, especially those utilizing artificial intelligence (AI) technologies (e.g., machine learning models, chatbots, predictive analytics).

Responsibilities

Lead the design and governance of Salesforce architecture
Define architectural strategy to support current and future business needs
Develop and maintain enterprise-level architectural standards, frameworks, and documentation
Advise on solution patterns, technical integrations, and platform capabilities
Provide technical oversight on major Salesforce initiatives
Review project and solution designs for compliance with architecture standards
Guide dev teams on scalable, secure, and maintainable solution design
Participate in or lead technical design sessions for complex projects
Drive platform integration and data strategy
Architect integrations between Salesforce and external systems (REST/SOAP, middleware, etc.)
Ensure data model design is optimized for performance, scalability, and reporting needs
Oversee data migration, quality, and synchronization strategies
Champion platform best practices and compliance
Establish and promote coding, security, and release management standards
Ensure compliance with industry regulations and company policies
Conduct technical reviews, audits, and health checks of the Salesforce environment
Work closely with Product, Business, and IT leaders to align architectural direction with business strategy
Mentor Salesforce team members and lead knowledge-sharing initiatives
Communicate complex architectural concepts to technical and non-technical stakeholders
Stay current with Salesforce innovation
Evaluate and recommend new Salesforce features, tools, and technologies
Guide the adoption of emerging platform capabilities and assess their business value

Benefits

Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs
Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
Tuition and reading reimbursement programs to support your continuous learning and professional growth
Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.
Registered Retirement Savings Plan (RRSP) to help you plan for your future
Gym reimbursement programs to encourage your physical well-being
Access to telemedicine services for convenient healthcare support
GoTo performance bonus program to celebrate your impact and contributions
Monthly remote work stipend to support your home office expenses
Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, Basic Life Insurance, and fertility benefits.