Salesforce OMS & Core Engineer

SharkNinja

About The Position

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. We are seeking a highly skilled Salesforce OMS & Core Engineer to join our dynamic SharkNinja Direct-to-Consumer (DTC) Engineering team. In this role, you will be responsible for designing, developing, and maintaining scalable solutions within the Salesforce platform, with a strong focus on Salesforce Order Management System (OMS) and Apex-based backend development. You will play a key role in enhancing our post-purchase experience across the US, Canada, and Mexico, ensuring seamless order lifecycle management and system integrations.

Requirements

5+ years of hands-on experience in Salesforce development, with a strong focus on Salesforce Core (Sales Cloud, Service Cloud) and Salesforce Order Management System (OMS).
Proven expertise in Apex programming, including classes, triggers, batch processing, and asynchronous operations.
Experience with Salesforce Lightning Components (Aura and LWC) and Lightning App Builder.
Strong understanding of Salesforce data model, object relationships, and declarative tools (Flows, Process Builder, Validation Rules).
Demonstrated experience integrating Salesforce with external systems using REST/SOAP APIs, Platform Events, and middleware tools (e.g., MuleSoft, Dell Boomi).
Solid understanding of order lifecycle processes, including order capture, fulfillment, returns, and payment processing within Salesforce OMS.
Familiarity with Salesforce DX, source control (e.g., Git), and CI/CD pipelines for Salesforce deployments.
Experience working in Agile/Scrum environments, collaborating with product managers, QA, and cross-functional engineering teams.
Strong problem-solving skills and ability to troubleshoot complex issues across integrated systems.
Salesforce certifications such as Platform Developer I/II, Salesforce Order Management Accredited Professional, or Salesforce Administrator are a plus.

Nice To Haves

Salesforce Platform Developer I (required or in progress).
Salesforce Platform Developer II certification.
Salesforce Order Management Accredited Professional certification.
Salesforce Administrator or Advanced Administrator certification.
Salesforce Integration Architect or Application Architect certifications are a strong plus.
Experience with Salesforce B2C Commerce or Experience Cloud is a bonus.
Familiarity with Salesforce Shield, Event Monitoring, or Security Best Practices.
Experience with automated testing frameworks for Salesforce (e.g., ApexMocks, SFDX CLI testing tools).

Responsibilities

Design and implement scalable solutions using Salesforce OMS, including order capture, fulfillment, payment processing, returns, and cancellations.
Develop and maintain Apex classes, triggers, batch jobs, and Lightning components to support custom business logic and integrations.
Integrate Salesforce with third-party systems such as ERP, payment gateways, shipping providers, and customer service platforms using REST/SOAP APIs and middleware tools.
Collaborate with cross-functional teams to gather requirements, estimate effort, and provide technical recommendations for Salesforce-based DTC initiatives.
Ensure code quality and maintainability through unit testing, code reviews, and adherence to Salesforce development best practices.
Monitor and troubleshoot issues within the OMS and Core platform, ensuring high availability and performance of order-related processes.
Support the full software development lifecycle, including documentation, deployment, and post-release support.
Stay current with Salesforce platform updates, especially around Salesforce OMS, Flow, Apex, and platform events, and proactively identify opportunities for optimization.