Salesforce/nCino Scrum Master (Hybrid-Miami Lakes)

BankUnited Financial Corporation•Miami Lakes, FL

57d•Hybrid

About The Position

The Salesforce/nCino Scrum Master position will be responsible for supporting project teams in the delivery of high-quality products, features and/or services. Being knowledgeable with different agile frameworks (e.g. Scrum, Kanban, SAFE) as well as traditional project management principles and practices is critical for success in the position. This role will require the agility to manage projects, initiatives, etc. in the methodology that makes sense and best fits the project/initiative in question (although Agile may be preferred, it may not be suitable for all situations). The Scrum Master will also be looked upon to advocate and support the Bank's Agile transformation. This position will work closely with Product Owners, other Scrum Masters and teams. Creativity, out of the box thinking, strong communication (both verbal and written), relationship building, and mentoring are essential skills for the Scrum Master role.

Requirements

Bachelor's Degree in Project Management or equivalent experience.
3-4 Years experience of product or project development experience utilizing an agile framework
At least 5 Years experience in traditional project management
Knowledge of Jira, Confluence, ServiceNow and Microsoft Office is required, any other tool or application is a Plus
Ability to create Kanban boards, gadgets, dashboards, reports, etc
Scrum Master certification or equivalent experience
Excellent Communication Skills: will be working very hands-on with a variety of teams and departments, must have great interpersonal skills, verbal and written that are effective in a team environment
Team management and mentorship
Self-motivated
Ability to set own goals and manage towards them
Ability to effectively direct & mentor team junior team members
Strong customer service skills
Exemplifies and promotes agile values and principles
Strong communication, facilitation, relationship building and coaching skills
Assertive, taking ownership when required
Knowledge of agile frameworks (Scrum, Kanban, SAFE)
Understanding of SDLC models and experience with traditional project management principles
Experienced in writing epics, stories, refinement, story splitting, velocity, retrospection, and other techniques
Strong planning and problem-solving skills
Facilitate and manage meetings at multiple levels of the organization
Strong documentation skills

Nice To Haves

Agile or project management certifications a Plus
Knowledge of Jira, Confluence, ServiceNow and Microsoft Office is required, any other tool or application is a Plus

Responsibilities

Guides and coaches the Team on how to use Agile practices and principles to deliver high quality products and services to our customers
Driving teams to a high performing level by recognizing areas of strength and improvement, and employing appropriate coaching
Influence and drive decision making within the Team, supports organizational project or product teams
Work with coaches and other Scrum Masters to grow within the role
Contribute to the advancement and improvement of Agile practices within the organization
Facilitate and support all Scrum/Kanban events: Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog Grooming
Resolve conflict and remove impediments and/or issues that may occur assuring successful delivery of product features
Promote and support the team and organization in achieving higher levels of agile maturity
Utilize creativity and out-of-the-box thinking when taking on challenges or in addressing blockers/impediments
Through strong relationship building and communication skills, formulate a collaborative atmosphere within and outside of the project team to assure quality deliverables
Work with Product Owners in identifying requirement shifts, changes, and/or pivots the Team may need to make in order to meet the requirements
Understanding of the funding mechanism (budget) and assure costs are in line with
Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
Adheres to Bank policies and procedures and completes required training.
Identifies and reports suspicious activity.