Salesforce Marketing/Data Cloud Consultant

Slipstream ITIrvine, CA
4dRemote

About The Position

Introduction At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstreams industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with opportunities for internal growth. Role Summary Salesforce Marketing Cloud Consultant/Developer responsible for hands-on implementation and optimization of Marketing Cloud and Data Cloud solutions, with a focus on life sciences customer, HCP, and patient engagement use cases. This role designs and builds journeys, supports data-driven personalization, and partners with agencies, Customer Success Managers, and internal teams to deliver compliant email, SMS, and omnichannel engagement programs. This is a mid-level, delivery-focused, client-facing individual contributor role. No travel. Fully remote.

Requirements

  • 36 years of hands-on Salesforce Marketing Cloud implementation experience
  • Strong experience building and maintaining journeys in Journey Builder, including data events, decision splits, and multi-entry patterns
  • Hands-on experience with Email Studio and Mobile Studio (SMS) for campaign execution
  • Experience with Marketing Cloud Account Engagement (Pardot) for B2B or HCP engagement scenarios
  • Strong working knowledge of Salesforce Data Cloud, including data ingestion, identity resolution, DMOs, segmentation, and activation
  • Experience integrating Marketing Cloud and Data Cloud with external systems or CRM platforms using APIs or middleware
  • Experience working with agencies and customer success teams to deliver engagement programs
  • Experience working in Agile delivery teams
  • Salesforce Marketing Cloud Consultant or Salesforce Marketing Cloud Developer
  • Salesforce Data Cloud Consultant

Nice To Haves

  • Experience with Salesforce CRM clouds (Service Cloud, Life Sciences Cloud, or Health Cloud)
  • Experience working with life sciences data sets (HCP, HCO, patient services, consent, product data)
  • Experience supporting regulated life sciences or healthcare engagement programs
  • MuleSoft experience or familiarity with API-led integration patterns
  • Experience with Agentforce or AI-driven engagement capabilities within Salesforce
  • Exposure to GxP-regulated or validated environments, including consent and data governance considerations
  • Additional Salesforce certifications (optional): Marketing Cloud Account Engagement Specialist; Marketing Cloud Email Specialist; Platform App Builder

Responsibilities

  • Design, build, and optimize Marketing Cloud journeys supporting email, SMS, and multichannel engagement use cases
  • Implement Marketing Cloud capabilities including Journey Builder, Email Studio, Mobile Studio, Automation Studio, and Account Engagement (Pardot) where applicable
  • Support Marketing Cloud Account Engagement (B2B) use cases including lead nurturing, scoring, grading, and sales alignment
  • Partner with Salesforce Solution Architects and Business Analysts to translate engagement requirements into executable Marketing Cloud and Data Cloud solutions
  • Collaborate with Customer Success Managers and creative/media agencies to operationalize campaign designs, templates, and journey logic
  • Support Data Cloud-driven engagement use cases including data ingestion, identity resolution, DMOs, segmentation, and activation into Marketing Cloud
  • Work with life sciences data sets (HCP, HCO, patient, consent, product, interaction data) to support compliant targeting and personalization
  • Design and implement integrations between Marketing Cloud, Data Cloud, Salesforce CRM clouds, and external systems using APIs or middleware
  • Support consent management, subscription management, and preference handling aligned to regulatory and business requirements
  • Perform unit testing and support UAT for Marketing Cloud and data-driven engagement solutions
  • Troubleshoot journey execution, data synchronization, and deliverability issues; support go-live and post-launch stabilization
  • Follow SDLC and release practices including environment coordination, deployment readiness, and documentation

Benefits

  • 401k match
  • Comprehensive group health, dental, vision benefits
  • Life insurance/LTD
  • Discretionary PTO
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service