Salesforce Field Service Architect

Capgemini•Berwyn, PA

23h

About The Position

The Salesforce Field Service Architect will take a leading role in Salesforce implementation projects, demonstrating strong client exposure and responsibility for technical solutions on bids and engagements. This role involves actively contributing to internal knowledge development, coaching teams, and operating at a director level within major client organizations. The architect is expected to be a subject matter expert, familiar with future developments in various applications and technologies, and experienced in business transformation, managing business objectives, and translating requirements into technical solutions.

Requirements

10+ years experience with Salesforce implementation projects
5+ years of experience with Salesforce in a development or configuration capacity
Experience as a Tech Lead or Architect for at least (1) Salesforce Field Service implementation project
Experience delivering green-field Salesforce Service Cloud and Field Service implementation projects
Familiar with planning and delivering Salesforce solutions using Agile methodology
Capable of leading client business requirement and technical requirement definition workshops for Automotive or Manufacturing clients
Excellent verbal, reading, and writing communication skills in English
Knowledge of Salesforce Best Practices using Apex and Visualforce
Experienced in web technologies like HTML, XML, CSS, JSP, WSDL & SOAP
Experience in using SOQL, Salesforce Lightning, Process Builder, Lightning components for UI, Visual Workflows, Salesforce communities
Familiarity with business transformation
Experience managing business objectives and requirements to technical solution

Nice To Haves

8+ years of experience with Salesforce in a development or configuration capacity
Experience with Salesforce Asset Management features and data objects
SF Field Service Mobile Implementation Experience

Responsibilities

Take the leading role in projects with strong client exposure
Be responsible for the technical solution on a bid and/or engagement
Actively contribute to internal knowledge development on a global business level
Proactively coach teams
Support or lead bids
Operate at director level in major client organizations
Lead client business requirement and technical requirement definition workshops for Automotive or Manufacturing clients
Act as development mentor to technical teams
Lead technical troubleshooting including bug fix remediation
Manage business objectives and requirements to technical solution