Salesforce Engineer

Fordham University PortalRose Hill, VA
2d

About The Position

Reporting to the Director of Digital Engagement, the Salesforce Engineer is responsible for designing, developing and ensuring quality integrity for deliverables in Fordham University’s Salesforce ecosystem. This role bridges the gap between custom engineering and rigorous quality assurance, ensuring that all solutions ranging from Apex code to complex Flows and declarative tools are scalable, optimal, and bug-free. The Salesforce Engineer plays a pivotal role in the Digital Engagement team, transforming student and administrative needs into reliable technical realities. The position may require occasional evening, weekend, or holiday hours.

Nice To Haves

  • Salesforce Certified Platform Developer II.
  • Prior experience in the higher education or nonprofit sector, particularly in roles involving student engagement technology.
  • Experience with Education Data Architecture ( EDA ), Student Success Hub, or Education Cloud.
  • Proficiency in QA methodologies and tools (e.g., Selenium, Provar, or Apex Test Classes).
  • Proficiency in Data Loader or similar ETL tools for complex data migrations.
  • Experience with Salesforce DevOps tools (Github, Bitbucket, etc. ).

Responsibilities

  • Develops and maintains scalable solutions using Apex, Lightning Web Components ( LWC ), and advanced Flow orchestration.
  • Coordinates with team members to effectively manage and support secure API integrations between Salesforce and other campus systems (e.g., Student Information Systems like Banner/PeopleSoft).
  • Maximizes declarative solutions by building robust foundations that allow for sustainable future growth.
  • Participates in peer code reviews to ensure alignment with team development standards.
  • Provides application support by analyzing, replicating and providing root cause analysis for defects.
  • Monitors and manages system performance, ensuring stability and scalability.
  • Authors and evolves documentation for all developed functionality to enable cross-training and support.
  • Develops and executes comprehensive unit tests on features and bug fixes.
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