Salesforce Developer

Salesforce•Indianapolis, IN

3d•Hybrid

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for a highly skilled Developer to drive the development of our Salesforce site connecting customers to support. This role requires expertise in Salesforce experience cloud, Service Cloud, Agentforce, Javascript, UI technologies and Java. You will be working primarily on building new features, leveraging Salesforce technologies and the latest products. As a team, we will ensure that Salesforce customers receive the best support, ensuring high availability, cost efficiency and operational reliability.

Requirements

Overall at least 4 years development experience, with 2+ years in Salesforce platform
Experience working with Apex/ Java, Experience cloud, Service Cloud, Javascript, ReactJS, Agentforce
A related technical degree required
Experience in design and implementation of Web Services
Experience in Prompt Engineering
Hands on experience with prompt engineering and testing LLM-based agents, experience with Data 360 (formally Data Cloud) concepts like data models, calculated insights, and data actions, familiarity with reviewing, testing, and refining AI-generated code
Object Oriented Programming concepts
Experience with Source control - Git

Nice To Haves

Experience with code reusability, scalable solution and design patterns
Experience with Agile software development and test-driven development.
Presented designs to internal/external groups and review designs of others
Good knowledge of automation testing frameworks
Certifications on Salesforce Admin, Salesforce Developer, Agentblazer
Experience with test-frameworks like Selenium
Experience testing deterministic AI systems and Agent responses, basic understanding of LLM concepts like RAG, KNN, embeddings, fine-tuning

Responsibilities

Participate in exploration, code designing and building the product utilizing Salesforce platform and products.
Provide attention to detail and a commitment to delivery of high-quality, stable deliverables
Review and provide feedback for code submissions
Be self-motivated; driven to achieve and exceed committed milestones
Display strong communication & collaboration skills, including the ability to be mentored
Desire to work in a growing, fast-paced environment of innovation
Work on automation test scripts to certify build
Continually evangelize Scrum and an Agile development processes
Develop and configure Agentforce agents including topics, actions, and prompt templates, create and maintain test strategies specifically for agentic behaviors and LLM outputs

Benefits

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

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