Salesforce Developer

The Pennsylvania State University-posted 8 days ago

Full-time • Mid Level

Hybrid • University Park, FL

5,001-10,000 employees

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Penn State University is seeking a skilled Salesforce Developer. This is a critical role within the Enterprise Constituent Relationship Management (ECRM) program team who is implementing Salesforce solutions to meet the business needs and strategic goals of our institution. Penn State is building an Enterprise Constituent Relationship Management program using the Salesforce.com platform. ECRM will help to manage our relationships and constituent information, so we can continue to grow as a University alongside all of the members of the Penn State community.

Analyze, design, develop, test, debug, install, implement, maintain, and support the Salesforce platform and associated integrations and/or applications
Customize Salesforce Sales Cloud, Service Cloud, Education Cloud, and other platform features to meet the business needs
Troubleshoot and resolve data integration issues promptly
Ensure data quality and integrity across all integration processes
Document and maintain code, processes, test plans, detailed workflow charts, and diagrams that describe input, output and logical operation
Convey complex technical concepts, issues, and considerations to people with differing levels of technical knowledge
Manage releases, updates, and new features in the Salesforce platform
Stay up-to-date with the latest industry trends and best practices in data integration and Salesforce development
Analyze business requirements and use cases; work with stakeholders to clarify their requirements; and translate into solutions
Ensure compliance with Penn State standards, requirements, and policies including usability, accessibility, and security
Provide maintenance, support and consultation for third party software solutions
Monitor work and projects ensuring timeliness, quality, and efficiency; and provide regular progress updates
Anticipate client and project needs and present development option(s)
Assists other staff in projects and provides training and support as needed

Expert knowledge of Salesforce products and the data model, architecture and security
Experience developing Salesforce integrations using Informatica Cloud
Strong Salesforce development skills using Apex, SOQL, LWC
Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Experience integrating Salesforce with third party systems using REST/SOAP APIs
Experience working and developing in an Agile environment
Ability to adapt and work effectively in an environment of change
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Bachelor's Degree
3+ years of relevant experience; or an equivalent combination of education and experience accepted

Salesforce Developer certification preferred
Higher education experience preferred

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.
In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

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