Plan, develop, implement and maintain our Salesforce-based association management system.
Design, develop, test and deploy Salesforce solutions to support our clients’ association management system workflows.
Collaborate with our Information Services department and client staff teams to understand our clients’ needs and requirements, to recommend and implement technical solutions that will best meet those needs.
Maintain and improve existing AMS functionality including but not limited to membership renewals, member portals, conference/event modules and committee management.
Provide technical consultation to association client staff, ensuring Salesforce best practices are considered and appropriately maintained
Troubleshoot issues and implement long-term solutions
Manage workload consisting of multiple association clients
Create and maintain technical documentation
Ensure data integrity, security and compliance with relevant privacy regulations (e.g. GDPR, CCPA)
Perform other AMS-related tasks as necessary
2 years Salesforce development experience
Proficiency in a variety of Salesforce features including, but not limited to: Flow development, including Screen Flows
Apex class development and testing
SOQL query writing, including use of relationships
Custom object and field design
Strong written and verbal communications skills
Ability to work effectively in teams, as well as independently
Working knowledge of version control/code repository systems
Intermediate knowledge of object-oriented programming concepts
Intermediate knowledge of JavaScript
Working knowledge of HTML and CSS
Working knowledge of Lightning Web Components
Working knowledge of Experience Cloud
This is a full-time position located in our office in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.
Salesforce certifications a plus
Experience with Salesforce package “Nimble AMS” a plus
Experience working with associations/non-profit organizations a plus