Salesforce Developer

Leidos•Reston, VA

2d•$87,100 - $157,450

About The Position

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. The Mission Driver Enablement Center (MDEC) is seeking an experienced Salesforce Developer to support the delivery of modern, integrated customer engagement solutions for Federal agencies. This role is focused on designing and developing scalable Salesforce solutions integrated with Amazon Connect, AI-driven capabilities, and third-party government systems. The ideal candidate brings hands-on experience with Salesforce development and telephony integration, particularly within regulated environments, and is comfortable contributing across the full development lifecycle—from prototyping through production deployment.

Requirements

Bachelor’s degree in IT or related field and a minimum of 4 years or Masters with a minimum of 2 years of prior relevant experience. of hands-on Salesforce development experience, preferably supporting Federal programs
Experience working in Salesforce Government Cloud environments
Hands-on experience integrating Salesforce with Amazon Connect in production environments
Must be a U.S. Citizen or Permanent Resident.
Ability to obtain and maintain a Public Trust security clearance.
Salesforce Certified Platform Administrator
Salesforce Certified Platform Developer I
Strong experience with Salesforce development: Apex, Lightning Components, Experience Cloud, and APIs
Proven Experience with Omni-Channel routing, screen pops, and real-time CRM data integration
Experience building and maintaining integrations across multiple enterprise systems (REST/SOAP APIs, middleware tools preferred)
Experience with Einstein / Agentforce capabilities
Web development experience (JavaScript, HTML5, CSS)
Experience with Salesforce declarative tools (Flow, Lightning App Builder; Process Builder, etc.)
Understanding of identity and security concepts, including SSO, MFA, and encryption
Experience working in Agile environments (Scrum, SAFe, or Kanban) using standard Agile tooling
Strong communication skills with both technical and non-technical stakeholders

Nice To Haves

Additional Salesforce Certifications: Salesforce Certified Advanced Administrator Salesforce Certified JavaScript Developer Salesforce Certified MuleSoft Developer
Experience with Salesforce Health Cloud or Data Cloud
Experience with other telephony products such as NiCE CXone, Genesys, Five9.
Other object-oriented programming knowledge and technology experience.
Additional experience with AWS GovCloud, Azure Government
Experience with other Pega, ServiceNow, etc.
Experience for developing integrated data analytics platforms from Salesforce/MuleSoft implementations such as Tableau, Power BI, SAS.

Responsibilities

Perform hands-on development to build Salesforce-based contact center solutions, including prototypes/MVPs and production-grade implementations aligned to project objectives and timelines
Design and develop integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD platforms), including real-time data synchronization and screen-pop functionality
Collaborate with stakeholders to develop prototypes and proofs of concept to refine requirements and solution approaches
Ensure all solutions comply with Federal security and compliance standards (e.g., FedRAMP, ATO)
Support full lifecycle development activities, including design, development, testing, deployment, and post-production support
Configure and customize Salesforce applications using both declarative and programmatic approaches
Develop using Apex, Lightning Components, Experience Cloud, and Salesforce APIs following established best practices
Participate in code reviews and contribute to maintaining high-quality, maintainable code
Support deployment activities and provide knowledge transfer to client teams for long-term sustainment