Capgemini-posted 8 months ago
Full-time • Mid Level
Atlanta, GA
Professional, Scientific, and Technical Services

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

  • Perform configuration and customization of the Salesforce.com platform.
  • Analyze business requirements and define appropriate designs with respect to data modeling.
  • Design and develop high-performance, reusable Lightning components.
  • Develop using Salesforce Data Cloud, AgentForce, Mule, Visualforce, Lightning Web Components, and Apex.
  • Guide the team in writing test classes for developed classes, ensuring more than 90% code coverage.
  • Translate functional requirements into technical requirements.
  • Identify bugs and align with requirements during debugging.
  • Implement testing automation, bug fixing, and deployment to production.
  • Suggest better solutions to problems.
  • Stay abreast of the latest and emerging technologies.
  • Provide previous contact center experience and implementation knowledge on CTI integration.
  • 2+ years of core development experience in Salesforce.com.
  • 2+ years of Omni Channel experience in Lightning Components, Lightning Events, and Lightning Page Templates.
  • 2+ years of development experience in Visualforce, Apex, and Process Flows.
  • 2+ years of development experience in Mule.
  • Hands-on experience with Data Cloud and integration.
  • Experience in Salesforce Omni Channel administration (e.g., defining routing, queues, managing users, security controls, and data, as well as creating roles, profiles, and reports).
  • Experience in designing custom objects, custom fields, picklists, page layouts, record layouts, workflows, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements.
  • Experience integrating external applications to Salesforce.
  • Previous work experience with enterprise application and software development.
  • Experience developing customer-facing interfaces.
  • Excellent problem-solving skills and ability to provide required solutions.
  • Knowledge of Sales Cloud, Service Cloud, and Financial Cloud.
  • Experience with SFDC and UX integration is a big plus.
  • Experience integrating with Angular/React applications is a big plus.
  • Experience with OpenCTI integration is a big plus.
  • Experience in Service Cloud implementation.
  • Flexible work
  • Healthcare including dental, vision, mental health, and well-being programs
  • Financial well-being programs such as 401(k) and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Social well-being benefits like subsidized back-up child/elder care and tutoring
  • Mentoring, coaching and learning programs
  • Employee Resource Groups
  • Disaster Relief
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