Accenture-posted about 1 year ago
$94,400 - $266,300/Yr
Full-time • Mid Level
Denver, CO
10,001+ employees
Professional, Scientific, and Technical Services

The Salesforce Cross Industry Functional Manager - Marketing Cloud at Accenture is responsible for leading the implementation and management of Salesforce Marketing Cloud projects across various industries. This role requires strong leadership, communication, and analytical skills to effectively manage client relationships, define project requirements, and ensure successful project delivery. The manager will work closely with clients to understand their business needs, develop strategic visions for projects, and maintain effective communication throughout the project lifecycle.

  • Meet with clients to analyze their work practices and understand their business needs.
  • Own the development of a strategic vision for projects, including product development and improvements.
  • Make recommendations based on analysis, estimate work effort, and lead project scoping.
  • Determine required resources, set realistic schedules, and build accurate communication and governance plans.
  • Maintain effective client relations and deliver timely information with a focus on project impact.
  • Run workshops and assess campaign impact/value in collaboration with clients.
  • Lead the successful delivery of Salesforce Industrial/Auto solutions from a functional standpoint.
  • Keep the team on track, assess risk areas, and mitigate impacts to the program.
  • A minimum of 5 years experience implementing and/or running Salesforce Marketing Cloud client projects.
  • A minimum of 5 years customer relationship management experience.
  • Bachelor's degree or equivalent (minimum 12 years work experience).
  • Experience supporting Marketing Cloud implementation in different industries.
  • Experience in other industries such as Financial Services, Public Sector, Health, etc.
  • Competitive salary based on location and experience.
  • Diversity and inclusion initiatives.
  • Ongoing training and support for professional development.
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