Salesforce CRM Solution Architect
About The Position
As a Salesforce CRM Solution Architect, you will make an impact by leading the design and implementation of comprehensive cutting-edge solutions that deliver best-in-class patient experience, enhance operational efficiency, and drive data-driven decision-making. You will be a valued member of the Patient Services Solution Architecture team and work collaboratively with cross-functional teams, including project management, delivery teams, and enterprise architects. Please note, this role is not able to offer visa transfer or sponsorship now or in the future
Requirements
- Salesforce certified Application and System Architect preferred.
- Extensive experience in architecting solutions using Salesforce OmniStudio, including Integration Procedures, OmniScripts, and Data Raptors.
- Strong background in Salesforce HealthCloud applications, including FHIR data integrations, data privacy and security, and consent management.
- Proven ability to translate functional requirements into technical/solution design aligned with business goals.
- Experience with GxP, HIPAA, and GDPR regulations ensuring compliance in patient solutions.
Nice To Haves
- Understanding of the life sciences/pharma industry and its specific data architecture requirements.
- Experience in relevant SF technologies such as Marketing Cloud, Veeva Meeting/Events, Service Cloud Voice, and Advanced Therapy Management.
- Experience with public cloud services such as AWS and Azure.
- Experience with data warehousing platforms, specifically cloud-based Snowflake.
- Experience with data analytics and visualization platforms like Microsoft PowerBI / Tableau.
Responsibilities
- Lead the design and implementation of Salesforce Health Cloud platform, including architecture design patterns, technology decisions, and alignment of services across partners and internal platforms.
- Define architecture for large-scale Patient Support Programs (PSPs), including patient journey, case management, and engagement.
- Provide architecture direction and oversight of SF Health Cloud implementations and integrations using Snowflake, Informatica, AWS S3, Python, and related technologies.
- Streamline and simplify existing patient solution architecture, deliver reusable services, enhance system performance, and identify cost-saving opportunities.
- Create and maintain architecture artifacts, C4 Model diagrams, and documentation, updating as necessary and communicating changes clearly.
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
