Salesforce BA

Kforce • Maryland Heights, MO

33d

About The Position

Kforce has a client that is seeking a Salesforce BA in Maryland Heights, MO.

Requirements

• 6-10 years of previous BA experience
• Experience with Chalk and Jira applications
• Basic understanding of databases and web services
• Basic understanding of Network structure and elements, system architecture
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills
• Organizational skills
• Proficient with Microsoft Office Tools that include Outlook, Word, Excel, Visio and PowerPoint
• Ability to adapt to the organization's documentation standards
• Ability to work with little supervision
• Ability to work in a fast-paced environment and support multiple project assignments
• Ability to independently research topics using available tools like SharePoint and other document repositories
• Ability to see the -big picture-
• Ability to recognize up/downstream dependencies

Nice To Haves

• Business Analyst Certification such as CBAP or CCBA is nice to have
• Previous telecommunications experience as an analyst or in a similar role is nice to have
• All BA deliverables produced from ArchiMetric
• Allows BAs to link and trace requirements end-to-end
• Generates the requirements package (BAPD)
• Central repository for requirements management and reusability
• Business Process Modeling Notation (BPMN): Used to construct process flows to clearly show impact of project (as-is and to-be flows)

Responsibilities

• Be the liaison between technical groups and the business
• Lead effective requirement elicitation sessions by ensuring all required stakeholders participate and escalate if needed
• Be an active project participant by offering feedback, guidance and assistance to help meet project delivery dates
• Effectively communicate with all project stakeholders representing all levels of the organization
• Coordination of meeting agendas, minutes and action items
• Write requirements that are clear, concise, testable and can be interpreted by development teams
• Determine how application changes will impact other systems
• Create a business process model (diagram) representing current and future processes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees