Salesforce Automation Engineer

Cedar Park Group•Albany, NY

3d•Hybrid

About The Position

As a Salesforce Automation Engineer, you’ll help deliver Salesforce solutions that support program capabilities like case management, eligibility workflows, and citizen engagement. Working under the guidance of a Solution Architect, you’ll turn architecture blueprints into functional, high-performing, and secure Salesforce applications that meet end-user and program needs.

Requirements

7+ years working on complex projects, with 2+ years in a leadership role as an Automation Engineer
7+ years of Salesforce development experience across Salesforce products (e.g., Service Cloud, Data Cloud, CRM/Case Management)
3+ years configuring/customizing Salesforce using Flows, OmniStudio, Validation Rules, plus Apex/LWC where needed to automate business processes and case management

Nice To Haves

6+ months integrating Salesforce with other business applications using REST/SOAP APIs, Named Credentials, and middleware (e.g., MuleSoft and other integration platforms)
1+ year of experience with Salesforce data model and security model
6+ months configuring Salesforce Public Sector Solutions
6+ months configuring public sector case management
Salesforce Certified Platform Developer credential

Responsibilities

Build and implement Salesforce automation solutions to support complex business and case management processes
Configure and customize Salesforce using declarative tools such as Flows, OmniStudio, and Validation Rules
Develop with Apex and Lightning Web Components (LWC) as needed to extend functionality
Translate solution designs into scalable, maintainable, and secure implementations
Collaborate with Solution Architects and cross-functional stakeholders to refine requirements and deliver working features
Support solution quality through testing, troubleshooting, performance optimization, and documentation
Follow best practices for deployment, governance, security, and lifecycle management within a Salesforce CoE environment