Salesforce Architect

Caterpillar is investing in our digital future, and we're looking for an IT Architect that will own the creation and maintenance of the architectural roadmap in support of EPD. The focus of this role will be in processes and solution that would be categorized as Systems of Engagement or Customer Relationship Management solutions in support of Sales, Marketing, Service and Parts specifically focus on the Electric Power Division (EPD) business outcomes, both for internal users, Customers and Dealers. This role will focus on processes and solutions categorized as Systems of Engagement or Customer Relationship Management solutions supporting Sales, Marketing, Service, and Parts. It will specifically focus on the Electric Power Division (EPD) business growth from a 5-billion-dollar business to a 10 billion dollar business for internal users, Customers, and Dealers. This position will collaborate closely with peers in similar roles for other Energy and Transportation (E&T) Divisions to share ideas and engage business stakeholders. The goal is to ensure a clear understanding of required business outcomes in the short, medium, and long term and build a business-related technology roadmap that drives sustainable IT investment to support business growth. The primary goal is to become a trusted partner to the EPD group, being able to articulate business requirements to a broader IT community, establish the best solution for a given set of requirements, and articulate the trade-offs involved in choosing one solution over another. Team members within this group are responsible for selecting a sustainable solution that can scale as the number of users increases, is secure, and will not drive high technical debt or require significant changes as time goes on. Salesforce will be the core technology used alongside other enterprise solutions. This position will exploit the core capabilities available through Salesforce while aligning to the broader composable architecture design principles to ensure solutions in this space are more easily integrated with other enterprise solutions, such as Engineering, Manufacturing execution, and ERP-based functions. This role will work alongside the Divisional Architect, EPD solution leads, delivery teams, and EPD CIO to create an execution plan that secures funding and then delivers the expected process improvements through the delivery of IT projects.