Fisher & Paykel Healthcare-posted 10 months ago
$105,000 - $130,000/Yr
Full-time • Mid Level
Merchant Wholesalers, Durable Goods

The Salesforce Administrator will be responsible for managing and optimizing our Salesforce platform to support our sales teams and drive business growth. This role involves gathering and analyzing requirements, customizing the platform, providing training, and promoting Salesforce adoption for North American Operations. The ideal candidate will have a strong understanding of Salesforce best practices, project management experience, excellent problem-solving skills, and the ability to work collaboratively with various departments. This role will report to the Director of Commercial Operations and be based out of our Irvine, CA office.

  • Drive Salesforce adoption across the organization by promoting best practices and demonstrating the platform's value
  • Collaborate closely with the sales team to identify problems, gather requirements, design solutions, and implement improvements in Salesforce, ensuring Salesforce solutions meet their business needs.
  • Manage Salesforce-related projects, including planning, execution, and delivery.
  • Manage and maintain the Salesforce platform, ensuring data integrity and security.
  • Customize Salesforce fields, page layouts, record types, reports, and dashboards to support sales processes.
  • Gather and document detailed business requirements for processes, continuous improvement, data, security and reporting with regards to Business Applications.
  • Develop and implement training for new and existing users and grow the Salesforce skill set across the sales team.
  • Troubleshoot and resolve Salesforce issues and provide technical support to sales team members.
  • Perform regular system audits and prepare for upgrades.
  • Identify opportunities for continuous improvement in Salesforce processes and implement enhancements.
  • Stay updated with Salesforce releases, features, and best practices to continuously improve the platform.
  • Proficiency in Salesforce administration and customization.
  • Project Management and the ability to influence change management
  • Strong understanding of Salesforce best practices and functionality.
  • Experience with Salesforce CPQ implementation.
  • Knowledge of Salesforce integration tools and APIs.
  • Familiarity with data management tools.
  • Experience with reporting tools like Salesforce Reports and Power BI.
  • Understanding of security and access management within Salesforce.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Salesforce Administrator certification (ADM 201) is a plus.
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid parental leave
  • 401k
  • Employee stock purchase plan
  • Complimentary breakfast every other week
  • Indoor-outdoor fitness center
  • Fully equipped, open-air event center
  • Olympic-length pool
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