Salesforce Administrator

Grammarly

94d • $137,000 - $188,000

About The Position

Grammarly is the world’s leading AI writing assistance company, trusted by over 30 million people and 70,000 professional teams every day. From generating a first draft to perfecting every message, Grammarly helps individuals and teams across 96% of the Fortune 500 communicate effectively—and with confidence. We've been profitable for over a decade by building secure, enterprise-grade products that respect user privacy and deliver meaningful value. Grammarly has been recognized as one of Inc.’s Best Workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI. To support our continued growth, we’re looking for a Senior GTM Systems Specialist to join the Go-to-Market Systems team within the Revenue Operations organization. This role will focus on Salesforce administration and work closely with other admins and the GTM Systems Architect to scale and govern our Salesforce platform, ensuring long-term stability, security, and usability as we grow. This is a hands-on role ideal for someone who is driven to solve complex challenges, improve system maturity, and lead governance and change management processes. As a Senior GTM Systems Specialist, you’ll play a key role in evolving Grammarly’s Salesforce platform. You will partner cross-functionally with Sales, Marketing, Customer Success, and RevOps to ensure Salesforce continues to empower teams through scalable processes and a secure, well-governed foundation.

Requirements

• Has 5+ years of experience as a Salesforce Administrator in a B2B SaaS environment.
• Brings advanced expertise with declarative tools (e.g., Flow, validation rules, Workato, LeanData) to drive automation and standardization.
• Has experience designing scalable security models, permission strategies, and access controls.
• Has worked in multi-admin Salesforce environments and has contributed to defining or implementing deployment strategies and release processes.
• Is comfortable owning change management and governance frameworks for a growing org.
• Demonstrates strong cross-functional collaboration and stakeholder management skills.
• Has supported a Salesforce org during periods of rapid scale or post-acquisition integration.
• Holds or is pursuing relevant certifications such as Salesforce Administrator, Advanced Administrator, Platform Developer 1, Platform App Builder, and/or Application Architect.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Responsibilities

• Complete onboarding and meet key stakeholders across Sales, Marketing, Customer Success, and RevOps.
• Align with the GTM Systems’ team members on roles, priorities, and roadmap ownership.
• Review Grammarly’s Salesforce architecture, workflows, security model, and key integrations (e.g., LeanData, Outreach, ZoomInfo).
• Begin evaluating open enhancement requests through a change management and scalability lens in collaboration with your team members.
• Co-own the design and delivery of Salesforce enhancements that drive productivity, process consistency, and system reliability.
• Begin implementing governance practices to document and enforce configuration standards and data integrity.
• Collaborate on declarative enhancements that improve user experience, performance, and system consistency.
• Partner on automation efforts (e.g., via Flows, Workato) to streamline operations and support Revenue team workflows.
• Help scale processes for new business units or acquisitions, including supporting integration planning and system consolidation.
• Document platform changes and communicate updates across stakeholders.
• Establish a collaborative rhythm with your fellow admin to jointly own Salesforce administration, roadmap planning, and stakeholder support.
• Partner on data quality, security, and user access initiatives to ensure platform compliance and efficiency.
• Collaborate on complex projects, such as rules of engagement automation, and optimizing opportunity management.
• Develop a change management process that supports scalable growth while minimizing disruption to GTM teams.
• Drive adoption of the Salesforce platform by delivering enablement, documentation, and best practices to internal teams.

Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees