Salesforce Administrator

Ncontracts • Brentwood, TN

312d • $95,000 - $110,000

About The Position

The Salesforce Administrator will support and maintain the company's Salesforce environment, ensuring system integrity and optimizing processes to meet business needs. This role will provide day-to-day system administration, user support, and ongoing system improvements.

Requirements

• Bachelor's degree or equivalent experience.
• Certified Salesforce Administrator.
• Must be proficient in Salesforce flows.
• 2-3 years of Salesforce administration experience, including system configuration, data management, and flow automation.

Nice To Haves

• Certified Salesforce Advanced Administrator (preferred).
• Experience with Salesforce Lightning UI.
• Experience with Service Cloud.
• Experience with CPQ (formerly Steelbrick) is a plus.
• Familiarity with AppExchange applications such as Skuid, TaskRay, DocuSign, Outreach, 6sense, or Nintex Drawloop.
• Basic knowledge of HTML, CSS, or JavaScript is a plus.

Responsibilities

• Serve as the primary system administrator for Salesforce CRM, managing user setup, profiles, roles, automations, and security settings.
• Support business teams by gathering requirements, designing solutions, and implementing system enhancements.
• Maintain system configuration, including custom fields, validation rules, page layouts, process automation, and dashboards.
• Perform data imports, exports, and integrity checks, including deduplication and record maintenance.
• Monitor and manage Salesforce integrations with third-party applications.
• Conduct system audits, troubleshoot issues, and support system upgrades.
• Provide training and support to end-users, promoting adoption and best practices.

Benefits

• Responsible PTO Plan that meets or exceeds state and local medical and family leave laws.
• 11 paid holidays.
• Community and social events to keep you connected and engaged.
• Mental Health Benefits.
• Medical, Dental and Vision insurance.
• Company-paid Group Life Insurance, Short- and Long-Term Disability.
• Flexible Spending Account & Health Savings Account.
• Aflac Benefits - Critical Illness, Cancer Protection, & Hospital Choice.
• Pet Insurance.
• 401 (k) with company match with eligibility on Day 1 of employment.
• 2 Paid Volunteer Time Off Days.
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree