About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require at least 25% travel to enhance collaboration and ensure successful completion of projects. Acute Care and Monitoring (ACM) is a $2B global business focused on airway management and patient monitoring technologies. We help clinicians reduce serious respiratory and perioperative complications across the continuum of care, both inside and outside the hospital. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. The Sales Training Program Manager will have a significant impact on the success of the ACM business by executing technical, sales, and clinical training focused on sales and clinical support for the Patient Monitoring Portfolio , primarily Nellcor™ pulse oximetry. This position reports into the Sr. Manager of U.S. Sales Training. Offering an exceptional opportunity to build on clinical and sales experience and develop the skills for upward or lateral roles. The successful individual will deploy training programs for new and existing employees and support ACM business initiatives. They will partner with sales leaders, US, and Global Marketing, CRMS, Global Training counterparts, and other cross functional partners to ensure training needs are met and training content is relevant and current. The work location within the U.S. is flexible but candidates must be prepared to travel up to 25%. Significant time will be spent delivering hands-on training delivered at the Medtronic training center located in Lafayette, Colorado, or other designated location.

Requirements

  • Bachelor’s degree and a minimum of 5 years of combined experience in two or more of the following functions: medical device sales or marketing, training delivery, or other relevant areas, with a strong track record and demonstration of individual and team results.
  • OR Advanced degree and a minimum of 3 years of combined experience in two or more of the following functions: medical device sales or marketing, training delivery, or other relevant areas, with a strong track record and demonstration of individual and team results.
  • Travel required up to 25% of the time domestically.
  • Must be prepared to travel up to 25%.

Nice To Haves

  • Field Sales experience selling medical devices into the acute care environment.
  • Strong commercial acumen, excellent communication skills, a genuine enthusiasm for training and development with a commitment to teamwork.
  • Clinical experience
  • In-depth knowledge of successful field sales and support organization structure, processes, and culture.
  • Excellent influencing, interpersonal, communication, presentation, and facilitation skills with demonstrated leadership and coaching capabilities.
  • Experience in multicultural organizations, particularly different learning and thinking styles.
  • Proven track record of ability to navigate and collaborate within a global matrix organization.
  • Proven track record of both individual and team achievement with a natural drive for results.
  • Experience with project management/project leadership, excellent planning and organizational skills coupled with demonstrated ability to manage multiple, complex projects concurrently.
  • Excellent spoken and written skills.
  • Acute Care hospital knowledge or experience.
  • Advanced degree (MBA, MA Ed, MA, or PhD)
  • Product launch experience.
  • Understanding of instructional design and use of adult learning principles for training curricula development.
  • Experience in strategy development or support.
  • Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery.
  • Experience in change management.
  • For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

  • Identify training needs: Drive the collaboration of the different regional stakeholders to identify skill or knowledge gaps based on roles and responsibilities.
  • Training development: Partner with US and Global Marketing, CRMS and other functions to design and develop training courses that align with organizational goals and objectives.
  • Training delivery: Deliver clinical and sales content effectively using digital resources and methods such as Blended, Synchronous and Asynchronous learning.
  • Training evaluation: Assess the effectiveness of the training by measuring learning outcomes through evaluations, surveys, and feedback.
  • Program management: Manage and update programs that support the sales team (Field Sales Training Program, Advanced Training Programs, Selling Skills, Soft Skills, and other related programs).
  • Program development: Spend time designing and updating training modules, incorporating new content that reflects the latest advancements in acute care technologies.
  • Continuous learning: Incorporate and utilize technology to include Artificial Intelligence, 2-way generative AI role playing platforms, and other platforms, that enhance sales training and build acumen and confidence.
  • Team collaboration: Foster cross departmental training collaboration that promotes a culture of learning that enhances communication efficiency and continuous improvement.

Benefits

  • Medtronic offers a competitive Salary and flexible Benefits Package
  • A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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