Shiseido-posted 3 months ago
Full-time
New York, NY
5,001-10,000 employees

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences. Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world. At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

  • Effectively promote and manage all spa/salon, hotel/resort business in the designated region based in New York City Metro supporting East Coast accounts.
  • Develop and initiate business tactics to achieve and exceed sales goals.
  • Identify areas of opportunities within existing clients brand representation.
  • Continually prospect and open new accounts.
  • Effectively present and persuade potential clients for new business and product and treatment launches.
  • Educate client teams on brand, product knowledge and hands-on treatment protocols.
  • Develop and maintain a comprehensive call cycle to ensure all clients are supported.
  • Manage the entire on-boarding process for new accounts including training.
  • Identify regular education calendar scheduling to coincide with field visits.
  • Deliver and execute best-in-class customer service to clients and client’s team.
  • Build positive and impactful relationships with client partners.
  • Collaborate and maintain consistent communication with accounts and internal management.
  • Strategize, plan, and execute successful seasonal events and promotional activities.
  • Implement and execute individual marketing initiatives.
  • Assist with managing proper stock and inventory levels when needed.
  • Offer support via materials, collateral, and sampling on a regular and timely basis.
  • Handle and resolve problems or customer complaints.
  • Manage territory budget to conform with company guidelines.
  • Attend and participate in sales meetings, product seminars, conference calls, and trade shows when applicable.
  • Minimum of 3 years equivalent experience in the Professional Skincare space highly preferred.
  • Licensed Esthetician.
  • Proven ability to drive sales and provide excellent customer service.
  • Demonstrated ability to assess, analyze, and identify trends in the business.
  • Experience in successful budget management.
  • Exceptional interpersonal skills and ability to build positive business partnerships.
  • Ability to work collaboratively in a fast-paced, changing environment.
  • Self-motivated and able to work independently.
  • Ability to work a flexible schedule, including weekends as needed.
  • Excellent verbal, non-verbal, and written communication skills, including strong presentation abilities.
  • Proficient in all Microsoft™ Office programs and other analytical tools.
  • Medical, Dental, & Vision Insurance
  • Life and Disability Insurance
  • Paid Time Off
  • Paid Volunteer Days
  • Paid Company Holidays
  • Paid Parental Leave
  • 401K with 6% Company Match
  • Talent Development & Learning Programs
  • Internal & International Mobility
  • Product Discounts & Annual Gratis
  • Employee Led Affinity Groups
  • Tuition Reimbursement
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