Sales Trainer- Bonnet Creek

Wyndham Hotels & Resorts•Orlando, FL

About The Position

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Job Responsibilities : The right candidate will report directly to the Training Manager of Orlando. The right candidate will relocate to the Orlando, Florida area. Have a strong desire to be an integral part of the site senior leadership team. Must have FL experience and have performed at a high level exceeding budgeted VPGs while in the role. Must have the ability to communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Director of Sales, Site Managers, Site Recruiters and other site trainers. Possess the ability to identify opportunities relating to, but not limited to, the training department, sales lines (in house and front line), sales processes and a desired follow-through to affect and implement positive change. The right candidate must have the ability to lead with influence. The right candidate will have a proven track record. This can include any, but is not limited to, front line or in house sales, sales manager, site trainer, Sr. Manager, DOS or VP positions. Support the Specialist Presenter team for training and compliance. Have a strong working knowledge of Club Wyndham, WorldMark by Wyndham and Shell Vacations Club. This position will oversee training to include: Required - Wyndham’s “Play to Win” new hire training curriculum is delivered to new hires in a classroom setting using the iPad Required - Wyndham’s “Road to Success” 12-week follow-up training is being facilitated to new hires in a consistent classroom setting. This will be one module per week for 12 weeks. Required - Road to Success on line test is completed immediately after each module is facilitated while still in the class. Required - WVO Sales Compliance on line course is completed in new hire classes Required - Wyndham Rewards and Vacation Club Credit training are completed during the new hire class. Required - Select 5 underperforming sales reps from the bottom 3rd quartile of the sales line for JumpStart at the beginning of every month. This is to be done in tandem with your Regional Director of Training for approval. Required – Work with the 5 reps for one month to improve VPG and close %. Required - Report at month end on all actions taken with JumpStart reps to your Regional Director of Training. Ensure follow-up training and hours of power are being facilitated regularly. Required - Follow your classes to the floor and T.O. behind all new hires with us 90 days or less. 50% of T.O. volume is to come behind new hires that have been hired 100 days or less. Required – New hires are to be at 100% of budgeted VPG at 90 days. Ensure sites are up-to-date on all recently approved Wyndham collateral. Support new technology rollouts through becoming a SME (Subject Matter Expert) and train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.

Requirements

A minimum of 1 year successful Wyndham sales experience
Front line and in house experience
Strong working knowledge of Club Wyndham, WorldMark by Wyndham and Shell Vacations Club
Thorough understanding of Wyndham's products
Strong interpersonal, written and verbal communication skills
Proficient in Microsoft Office
Ability to interface with all levels of employees in a professional manner
Effective time management skills
Work schedule flexibility/Some travel may be required

Nice To Haves

A minimum of 1 year sales management experience preferred
Proven track record with the ability to T.O. tables
Specialist Presenter experience preferred
Must obtain a real estate license or timeshare license in the state where you reside, if applicable

Responsibilities

Deliver Wyndham’s “Play to Win” new hire training curriculum to new hires in a classroom setting using the iPad
Facilitate Wyndham’s “Road to Success” 12-week follow-up training to new hires in a consistent classroom setting (one module per week)
Ensure Road to Success online test is completed immediately after each module is facilitated while still in the class
Ensure WVO Sales Compliance online course is completed in new hire classes
Ensure Wyndham Rewards and Vacation Club Credit training are completed during the new hire class
Select 5 underperforming sales reps from the bottom 3rd quartile of the sales line for JumpStart at the beginning of every month (with Regional Director of Training approval)
Work with the 5 reps for one month to improve VPG and close %
Report at month end on all actions taken with JumpStart reps to your Regional Director of Training
Ensure follow-up training and hours of power are being facilitated regularly
Follow your classes to the floor and T.O. behind all new hires with us 90 days or less
Ensure new hires are to be at 100% of budgeted VPG at 90 days
Ensure sites are up-to-date on all recently approved Wyndham collateral
Support new technology rollouts through becoming a SME (Subject Matter Expert) and train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program