Sales Trainer

Bob Mills Furniture is excited to hire a Sales Trainer located in Oklahoma City. The Sales Trainer is responsible for conducting training sessions at all the Bob Mills Furniture locations. The goal is to enhance employees' skills and capabilities to enable them to attain the company's goals and objectives. This role guarantees that all sales professionals will receive follow-up training and possess comprehensive knowledge of Bob Mills Furniture products, retail operations, company culture, and the sales process. The Sales Trainer will conduct and facilitate learning experiences using diverse methods such as webinars, virtual training sessions, videos, and instructor-led trainings for both small and large groups. This includes conducting a monthly one-week extensive training class covering product knowledge, sales processes, customer experience, retail business acumen, and leadership development. The trainer will also follow up with prior classes through a 30, 60, and 90-day review process and procedures, ensuring that follow-up training is conducted as necessary. The ability to identify low performers and create improvement plans is essential, as is the responsibility for conducting assessments and sharing insights with the executive team. The Sales Trainer will develop training materials that appeal to different learning styles and analyze KPIs to identify trends and opportunities, coaching staff as needed. Additionally, the trainer must possess the ability to sell and will be responsible for writing scripts, documentation, and processes. Holding and running sales meetings is also a key responsibility, as earning the respect of the sales teams through receiving buy-in to processes is crucial for success in this role.