Sales Technology Productivity Intern

Cambria • Eden Prairie, MN

1d • $18 • Onsite

About The Position

Cambria’s internship program is a 12 week experience that successfully exposes interns to business need projects, professional development, assigned mentors and Cambria leaders. We help students identify their career interests and participate in two-way learning opportunities to develop their professional skill sets. Prepare to immerse yourself in a paid full-time, summer internship program that strives to provide cross-disciplinary work experiences. In the end, you will leave feeling accomplished, valuable and having made a difference. The Sales Operations department is looking for a Sales Technology Productivity Intern to join their team in Eden Prairie! Position Summary: The Sales Technology Productivity Intern is a high-impact role dedicated to one goal: giving time back to our sales team. This position focuses on reducing "friction" by optimizing the Salesforce User Experience (UX) and building a seamless, Slack-based help ecosystem. You will act as the bridge documenting complex business processes and intuitive technology, ensuring our Sales Reps spend less time navigating software and more time engaging with customers. Your success is measured by documenting ideas and concepts, the reduction of administrative "noise" and the speed at which a rep can find the information they need to close a deal.

Requirements

• UX Mindset: A deep-seated passion for User Experience (UX) and a natural instinct for making software intuitive and user-friendly.
• Process Obsession: A "process-oriented" mindset with a proven ability to map out a workflow and identify the fastest, most logical path from Point A to Point B.
• Analytical Problem Solving: Ability to diagnose why a process is "clunky" and propose a technical solution that balances business needs with ease of use.
• Communication: Strong interpersonal skills to work with different types of individuals and interview high-performing sales reps and translate their frustrations into technical requirements.
• Minimalist Design Philosophy: Ability to resist "feature creep" and maintain a clean, high-performance CRM environment.
• Adaptability: Ability to thrive in a fast-paced environment and pivot priorities based on the immediate needs of the sales cycle.
• Education: Pursuing a Bachelor’s Degree in Business Administration, Information Systems, User Experience Design, or a related field. Expected graduation date of 2026, 2027, and 2028.
• Experience: Previous internship or professional experience in Sales Operations, Enablement, or Business Analyst role where technology adoption was a primary focus is a plus.
• Systems: Google Suites or Excel for V or X-Look Up Creation. Familiarity with tools like Asana, Jira, or Monday.com to track optimization requests.

Nice To Haves

• Salesforce Certified Associate Certificate
• Salesforce Trailhead Badges in applicable areas such as understanding how Page Layouts, Lightning App Builder, and Path Applications work.
• Slack: Advanced knowledge of Slack functionality, including Workflow Builder, app integrations, and channel management.

Responsibilities

• Capstone Project: Complete and present a capstone project related to department business needs. This will include research, analysis, and presenting the overall findings and suggestions to peers and Cambria Leaders.
• Salesforce UX Optimization: Audit and redesign Salesforce Page Layouts, Dynamic Forms, and "Paths" to ensure reps see only high-priority, context-specific information.
• Slack Self-Service Ecosystem: Build and maintain an AI-powered "Self-Service" knowledge base within Slack.
• Workflow Automation: Utilize Slack Workflow Builder and Salesforce Lightning Actions to automate routine cross-departmental hand-offs.
• Documentation & Enablement: Create "Quick Start" visual guides for new tech rollouts to ensure high adoption and minimal confusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 1,001-5,000 employees