Part-Time Sales Teammate

Valley Plaza Shopping CenterBakersfield, CA
$17 - $20Onsite

About The Position

The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

Requirements

  • High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
  • Physical ability to lift and maneuver 50lbs throughout the store and backroom.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Responsibilities

  • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
  • Answer questions regarding the store and its merchandise
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
  • Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Remain consistent on personal sales, as well as looking for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG)
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
  • Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
  • Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
  • Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
  • Maintain and build good Guest relationships to develop a client based business
  • Lead by example with a high level of showmanship, excellent customer service and attentiveness
  • Recognize and communicate Guest Levels with the Team
  • Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
  • Coachable – allows Manager to educate them in their sales presentation
  • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
  • Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
  • Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
  • Maintain a positive attitude at all times creating a positive floor culture
  • Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
  • Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
  • Motivate Teammates to initiate and complete daily tasks
  • Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
  • Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
  • Demonstrate leadership actions during segment: Awareness of Guests in the store and ensure they are being helped
  • Demonstrate how to get the Guest involved with product
  • Be vocal and continuously update fellow leader and Team
  • Responsible for getting Guest names
  • Understanding and working guys side/gals side to benefit both Teammates and Guests
  • Own and influence product through zone ownership: Product knowledge, placement, passion, preference
  • Weekly Checklist
  • Life cycle of product
  • Track Results
  • Be able to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
  • Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
  • Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
  • Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
  • Give informational and influential store tours
  • Ensure sales floor is consistently sized and new freight is appropriately displayed
  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Ability to execute and teach all Point of Sale (“POS”) procedures
  • Appropriately handle calls from Corporate Office
  • Know Buckle guidelines when handling returns and exchanges
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
  • Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
  • Ability to navigate and execute all tools on the home page
  • Knowledge and ability to give guidance and feedback to all non-sales positions
  • Complete all scheduled shifts and cover shifts when needed
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
  • Consistently maintain a clean, organized, and shoppable store to fulfill Buckle’s mission statement
  • Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks
  • Comfortable in in giving and receiving feedback from peers and Management
  • Supportive of Leadership
  • Promote personal and store growth
  • Demonstrate and maintain a professional, mature and stable relationship with all Teammates
  • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
  • Special projects and other duties as assigned

Benefits

  • Pay range: $16.90-$20/hr
  • Medical Coverage
  • Dental and Vision Insurance
  • Virtual Care
  • Mental Health Resources
  • 401(k) with Company Match
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
  • Performance Bonuses
  • Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style.
  • Time Off
  • Income Protection
  • Leave of Absence Support
  • Supplemental Insurance Options
  • Additional Benefits
  • Paid Leave in Applicable States
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