Sales Team Lead/Manager

THE/STUDIO • Capon Bridge, WV

16h • Remote

About The Position

At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.
Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent.
All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection!
We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!
We are seeking a high-energy, execution-focused Sales Team Lead / Sales Manager to oversee the day-to-day operations of our sales department. In this role, you aren’t just a strategist – you are the "engine room" manager. You will lead both our Inbound and Outbound teams, ensuring that every lead is pursued, every process is followed, and every representative is performing at their peak.
Reporting directly to the Head of Sales, your primary mission is to control execution. You will take the overarching sales goals and turn them into daily wins through rigorous coaching, process implementation, and performance management.

Requirements

• Proven Leadership: 3+ years of experience as a Sales Team Lead or Sales Manager, specifically managing people in a high-volume environment.
• Dual Expertise: Demonstrated experience managing both Inbound (lead conversion) and Outbound (prospecting/cold outreach) teams.
• Industry Experience: Previous experience in E-commerce, Startups, or Apparel/Product Manufacturing is highly preferred.
• Execution Mindset: You enjoy the "grind" of sales management: tracking metrics, fixing broken processes, and motivating people.
• CRM Proficiency: Expert-level comfort with CRM tools (e.g., Salesforce, HubSpot, Pipedrive) and sales engagement platforms.
• Communication: Exceptional verbal and written English skills, with the ability to provide radical candor and constructive feedback.
• Availability: Ability to work during US Eastern and Pacific hours.

Responsibilities

• Direct People Management: Lead, mentor, and manage the daily activities of both Inbound and Outbound sales representatives.
• Execution & Accountability: Drive the team to meet and exceed daily, weekly, and monthly KPIs. You are responsible for the "how" of hitting the numbers.
• Process Implementation: Standardize and enforce sales workflows, scripts, and outreach cadences to ensure a consistent customer experience.
• Inbound & Outbound Oversight: Balance the team’s focus between responding to hot leads (inbound) and driving proactive growth (outbound) within the apparel and custom product space.
• Real-Time Coaching: Conduct regular 1:1s, call monitoring, and "live" coaching sessions to improve conversion rates and objection handling.
• CRM Discipline: Manage and optimize our CRM usage, ensuring data integrity and that no lead falls through the cracks.
• Collaboration: Work closely with the Head of Sales to provide "boots on the ground" feedback and implement new initiatives quickly and efficiently.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees