Sales System Strategist, Sales Cloud

Canva • San Francisco, CA

250d • $154,000 - $237,000

About The Position

As Canva scales, change continues to be part of our DNA. But we like to think that's all part of the fun. In this role, you will be responsible for architecting and designing Salesforce solutions that support sales operations, such as Account/Opportunity management and forecasting. You will work with cross-functional teams to understand business needs and turn conversations into clear, actionable business requirements and user stories. You will collaborate closely with Salesforce Admins and Developers to translate requirements into system solutions, help define the 'what' and 'why' for features, create test cases, and run UAT sessions with stakeholders. As a lead, you will mentor junior analysts and may take ownership of entire workstreams within a Salesforce project or program, acting as the go-to expert for Sales Cloud.

Requirements

• 7+ years of experience as a Product Owner in architecting and designing solutions on Salesforce platform.
• Expert knowledge of Salesforce capabilities and best practices.
• Preferred experience in account management, particularly in de-duplication.
• Strong perspective on renewals best practices.
• Experience leading cross-functional projects and stakeholder engagement.
• Proficiency with process mapping, user stories, and stakeholder management.
• Experience working in Agile environments and collaborating with development teams.
• Salesforce certifications (at least one of the following): Salesforce Business Analyst, Advanced Admin.

Responsibilities

• Architect and design Salesforce solutions that support sales operations.
• Work with cross-functional teams to understand business needs.
• Translate business requirements into clear, actionable user stories.
• Collaborate with Salesforce Admins and Developers to implement solutions.
• Define features such as opportunity stages and territory management.
• Create test cases and conduct UAT sessions with stakeholders.
• Ensure solutions are built with the end-to-end picture in mind.
• Mentor junior analysts and take ownership of workstreams.

Benefits

• Equity packages.
• Health benefits plans.
• 401(k) retirement plan with company contribution.
• Inclusive parental leave policy.
• Annual Vibe & Thrive allowance.
• Flexible leave options.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services