Sales Support in Enterprise Technology and HPC / AI / ML

Cambridge Computer Services•Waltham, MA

2d•Onsite

About The Position

The Cambridge Sales Support role is an entry level sales & support position assisting teams in building advanced IT solutions for our clients. By developing personal, operational, sales, and technical expertise in Cambridge solutions, this role can scale into opportunities of greater responsibility at our organization. Examples of this include sales operations, inside / outside sales, solution architecture, advanced systems design, installation and training.

Requirements

University undergraduate degree required.
Understanding of basic computer hardware and software required.
Although the expectation is that this role will be on site, there may be times when work will be done outside the office. Accordingly, the employee must be able to work remotely, independently, and unsupervised.
Candidates must have impeccable communications skills, an ability to multi-task, and high attention to detail.
They must be able to negotiate, be proactive in their approach, effective problem solvers, organized, creative, outgoing, deal with ambiguity, and able to work with different types of personalities.

Nice To Haves

Science, technology, engineering, and mathematics (STEM) and/or advanced degree preferred.
Greater understanding of technology and the IT ecosystem preferred.
Although not required, many of our successful individuals have some sales experience. Having this skill could assist in scaling to future positions.
Cambridge employees are self-paced and embrace driving their own personal development. Given the number of potential opportunities for advancement, employees must be proactive if they seek advancement.

Responsibilities

Collaborate with Relationship Sales Managers in daily tasks: Perform product and technology research on hardware, software, and services offerings.
Write quotes, build proposals, and manage statements of work in a manner that maximizes company profit.
Communicate with vendors and clients.
Coordinate online meetings, technical demonstrations, and conferences.
Manage sales and order logistics.
Recommend products and upsell solutions to vendors and clients.
Populate and maintain Cambridge’s client relationship management (CRM) tools with accurate and timely information.
Participate in Marketing & Customer Service activities: Manage positive vendor relationships.
Drive lead generation activities including prospecting, calling clients to attend technical lectures, and following up on marketing driving initiatives.
Participate in trade shows and/or act as a company representative.
Act as a liaison between the corporate office and remote employees.
Support Cambridge initiatives: Gain product and technology knowledge and certifications of the vendors we use in our solution stack. This includes Cisco, Commvault, Dell, HPe, IBM, Lenovo, VMWare, and many others.
Build familiarity of trends in storage, networking, data protection, digital archiving, and other infrastructure technologies.
Understand solutions including high performance computing, subject matter expertise in machine learning, artificial intelligence, bioinformatics, and life sciences among others.
Understand and execute corporate and sales management's goals and objectives.