Sales Support Specialist

Altisource • El Paso, TX

438d • $30,826 - $30,826 • Remote

About The Position

The Sales Support Specialist role at Altisource involves providing support to real estate agents through inbound and outbound communication. This position focuses on addressing technical issues, upselling memberships, and ensuring customer satisfaction while meeting sales goals. It is a fully remote position that emphasizes a proactive sales approach and customer service excellence.

Requirements

• Experience in an Inside Sales or client Account Management role, ideally within Real Estate Services or Cloud-based Web Services.
• Strong customer service and sales skills with expertise in handling customer objections and escalations.
• Experience working with CRM systems (e.g., Avature, Encore, Salesforce.com) or Ticketing Tracking systems (e.g., Salesforce.com, Zendesk).
• A Hunter mentality, eager to create and nurture a sales revenue stream through lead generation and warm calling.

Responsibilities

• Take inbound and make outbound calls, emails, and chats from real estate agents regarding their Equator account and technical issues.
• Upsell current memberships to real estate agents for added value in receiving qualified leads for property listings.

Benefits

• Health insurance
• Life insurance
• Paid holidays
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed