Sales Support Specialist
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About The Position
The Inside Sales Specialist will support customers and internal stakeholders on Badger Meter's Utility product line and all other products sold by providing any or a combination of the following services: Perform various account administration functions such as entering orders, providing customer quotes, managing returned materials, entering data into various databases and resolving customer issues. Utilize software and other tools, assist customers into the most suitable product by providing sizing and other relevant technical data. Maintain up to date customer information including product requirements in Eclipse. Contribute to the retention of business through prompt, professional and accurate responses to inquiries from customers and sales personnel. Maintain a thorough knowledge of the Distribution products, processes and systems assigned, the applications they are used in, and the industry segments overall. When a customer issue arises, the Inside Sales Specialist will own that issue until resolution. This may require interaction with other disciplines within the company.
