Sales Support Specialist

The Jel Sert Company • Chicago, IL

130d • $21 • Remote

About The Position

For nearly a century, The Jel Sert Company has focused on creating high-quality, high-value foods and beverages that help bring people together. Jel Sert is proud of being awarded the Great Place to Work certification, along with being recognized by Fortune as a Great Place to Work in Chicago and a Great Place to Work in Manufacturing and Production. We are currently looking for a passionate and dedicated individual to join our team as a Sales Support Specialist. If you are looking for a work environment that encourages personal growth, responsibility, and a shared vision for creating incredible products that help create lasting memories, then Jel Sert wants you! This role requires a detail-oriented and proactive Administrative Sales Support professional. This role plays a critical part in supporting the sales team by handling administrative tasks, coordinating customer communications, managing sales documentation, and ensuring smooth day-to-day operations of the sales department.

Requirements

• Minimum 2 years administrative background or sales support experience is required.
• Proficient in Microsoft Office applications (Outlook, Word, Excel and Power Point).
• Experience with 1World Sync or similar GDSN Data Pool is a plus.
• Working knowledge of Sales Reporting Systems is a plus.

Nice To Haves

• Ability to work independently as well as in a team-based environment
• Proactive behavior (take initiative, willing to make recommendations to improve processes and completes assignments with limited supervision)
• Excellent oral and written communication skills while maintaining confidentiality
• Good attention to detail and ability to multitask, organize, and prioritize tasks
• Desire to learn, take on new challenges and responsibilities
• Flexibility to adapt to fast changing environment

Responsibilities

• Provides support and back-up to the Sales Support Manager
• Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and maintaining calendars.
• Prepare, manage and update sales documents such as broker contracts, address lists, misc department files, forms, and invoices.
• Maintain and update customer databases, CRM systems, and sales records.
• Assist in the preparation of sales material, meetings, and sample coordination.
• Support the sales team with travel arrangements, event planning, and trade show coordination.
• Ensure accuracy and completeness of sales documentation and customer information.
• Collaborate with internal departments (e.g., finance, logistics, marketing) to support sales processes and customer satisfaction.
• Handle general office tasks such as filing, copying, and data entry as needed.
• Assist in scheduling and coordinating customer meetings and plant tours.
• Handling correspondence both internally and externally.
• Schedule and assist with onboarding new Sales employees.
• Assist and manage sales team SG&A (Sales, General & Administrative) budget.
• Provide backup support to Office Coordinator with Staples office supplies
• Jel Sert main contact for handling Certificates of Insurance.
• Assist in the planning of the corporate holiday lunch, corporate BBQ and corporate Tango gift cards.
• Will work with the Sales Support Manager to assist EVP Sales as needed with miscellaneous tasks.

Benefits

• The minimum compensation for the Sales Support Specialist is $21.25.
• Compensation is determined by a candidate's experience, education, skills, training, and the internal equity within our organization.
• Actual compensation to be paid will be determined upon an offer.
• In addition to a competitive compensation package, regular full-time corporate employees of Jel Sert are eligible for our extensive benefits programs.

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed