Sales Support Specialist

Fiserv • Milwaukee, WI

301d

About The Position

As a Sales Support Specialist, you will enjoy a team dynamic while working through requests on your own and multi-tasking. This position is the cornerstone for getting leads to the sales team in the quickest yet most accurate way possible. This is a great steppingstone into the credit card processing industry with growth for yourself possible within a Fortune 500 company.

Requirements

• 2+ years of experience in customer service role.
• Experience in MS office; Excel, Word and Outlook.
• High School Diploma.
• Excellent time management, detail oriented.
• Strong sense of urgency, ability to drive high level of autonomy, initiative, collaboration, and reliability.

Nice To Haves

• Proficient in Mathematics.
• Great interpersonal communication, comfortable talking with all levels of management.
• Salesforce CRM experience is a plus.

Responsibilities

• Analyze competitor processing statements while employing your math skills and Excel skills.
• Effectively communicate and engage customers via phone and email.
• Coordinate multiple priorities in a timely manner.
• On the fly problem solver in processing phone calls and email requests.

What This Job Offers

• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED