ONSITE Sales Support Specialist - MUST KNOW SAP - Quiz Will Be Given

TEKsystems•Houston, TX

14d•$22 - $25•Onsite

About The Position

Job Summary: The Sales and Order Support Specialist is responsible for ensuring seamless order processing and customer support. This role acts as a key liaison between sales representatives and internal departments to ensure accurate order fulfillment, timely communication, and data-driven decision-making. Key Responsibilities: Order Management & Customer Support • Process and manage customer orders from receipt to fulfillment, ensuring accuracy and timeliness. • Communicate order status, lead times, and any potential delays internally • Address sales representative inquiries, resolve order-related issues, and escalate when necessary. Sales Support & Administration • Assist the sales team with quotations, contract review, and customer documentation. • Maintain customer records and update systems (SAP) with accurate order and contact information. • Prepare and distribute sales reports, forecasts, and performance metrics. • Support pricing analysis and customer account management. Data Analysis & Reporting • Analyze order trends and sales performance • Identify opportunities to improve order processing efficiency, to automate reports and tasks • Generate reports on key sales and operational metrics for management review.

Requirements

2+ years of related experience.
Strong proficiency in ERP and CRM systems
Strong Microsoft Excel Skills; Pivot Tables, Functions, Automation and Macros
Excellent organizational skills with strong attention to detail.
Strong analytical skills with the ability to interpret data and trends.
Effective communication and problem-solving abilities.
Ability to multitask and work in a fast-paced manufacturing environment.

Responsibilities

Process and manage customer orders from receipt to fulfillment, ensuring accuracy and timeliness.
Communicate order status, lead times, and any potential delays internally
Address sales representative inquiries, resolve order-related issues, and escalate when necessary.
Assist the sales team with quotations, contract review, and customer documentation.
Maintain customer records and update systems (SAP) with accurate order and contact information.
Prepare and distribute sales reports, forecasts, and performance metrics.
Support pricing analysis and customer account management.
Analyze order trends and sales performance
Identify opportunities to improve order processing efficiency, to automate reports and tasks
Generate reports on key sales and operational metrics for management review.