Sales Support Specialist

Infopro Digital•Nashville, TN

19h

About The Position

Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Sales Support Executive on a permanent contract to strengthen the team at its Chartis Research business based out of Nashville, TN . Chartis Research is a leading provider of research, intelligence and advisory services focused on the global financial technology market. With a team of experienced professionals and industry experts, Chartis delivers insights and analysis that help organisations make informed decisions in areas such as risk management, compliance, data management and cybersecurity. Chartis is part of Infopro Digital, a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. We are seeking a proactive and commercially minded professional who will support the sales organisation by assisting with lead generation, client coordination and day‑to‑day sales operations to help drive revenue growth and ensure excellent client service.

Requirements

Some experience in a sales support, inside sales, customer service or administrative role
Comfortable working in a B2B environment; interest in financial technology is a plus
Strong organisational skills and attention to detail
Confident communicator with good written and verbal skills
Ability to learn and explain product information clearly
Proactive, reliable and able to manage multiple tasks
Familiarity with CRM systems and MS Office (or willingness to learn)
Team‑oriented mindset with a positive, can‑do attitude
Willingness to support occasional travel or events when required

Responsibilities

Support the sales team with day‑to‑day administrative and commercial tasks
Assist with lead generation activities, including researching prospects and preparing outreach lists
Coordinate and schedule client calls, demos and internal meetings
Prepare sales materials, proposals and basic presentations
Maintain accurate CRM records, updating contact information, activity notes and pipeline data
Respond to inbound enquiries and direct them to the appropriate team members
Support account managers with follow‑ups, renewals and client communication
Collaborate with internal teams to ensure projects and deliverables run smoothly
Help organise participation in industry events, conferences and client meetings
Stay aware of market developments and competitor activity to support the wider sales function