Sales Support Specialist - WYATT SEATING

Ethosource Office Furniture • Morgantown, PA

10d

About The Position

About the Role: The Sales Support Specialist is responsible for providing comprehensive support to both the sales team and customers, ensuring a seamless sales process from initial inquiry to order fulfillment. This role requires strong organizational skills, keen attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. The ideal candidate is dedicated to delivering exceptional customer service, proficient with business systems and software , and solution-oriented while supporting the goals of the sales team.

Requirements

• Strong communication and interpersonal skills to effectively interact with customers and internal teams.
• Exceptional attention to detail and organizational abilities.
• Proactive problem-solving skills and flexibility in adapting to changing priorities.
• Positive attitude and professional demeanor.
• Proficient in Salesforce and Microsoft Office Suite, specifically Microsoft Excel, with the ability to quickly learn new business systems.

Nice To Haves

• Detail-oriented and highly organized
• Positive, flexible, and adaptable
• Strong communicator and collaborator
• Proactive problem solver with a customer-focused mindset

Responsibilities

• Assist customers and the sales team with orders, ensuring accuracy and timely processing.
• Create and distribute quotes to customers and sales representatives.
• Log all orders, quotes, and sales activity in Salesforce to maintain accurate records.
• Provide resources and materials to customers, rep groups, and the sales team.
• Take initiative to promptly and professionally resolve customer issues.
• Administer all sales contracts, including state and national agreements.
• Monitor marketing materials, swatches, and office supplies to maintain adequate stock levels.
• Assist in prospecting for new customers and opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed