Sales Support Representative

www.leaseweb.com • Manassas, VA

4d • Hybrid

About The Position

We are currently seeking a highly motivated Sales Support Specialist to join our growing team. In this role, you will provide essential administrative and operational support to our Sales organization, ensuring a smooth and efficient sales cycle. At Leaseweb, our vision is to become the top cloud hosting provider that truly does what’s right for our customers. We’re looking for energetic, customer-focused professionals who thrive in a dynamic, fast-paced environment and enjoy being part of a supportive, collaborative team.

Leaseweb is one of the world's leading hosting brands, delivering private cloud, dedicated servers, colocation, CDN, and cybersecurity services. With 25+ data centers worldwide, 10+ Tbps bandwidth capacity, and 99.999% uptime, we power the backbone of the internet for customers ranging from SMBs to global enterprises. And we’re just getting started.

Requirements

• 1 year of experience working in the Data Center or Tech Industry
• 1–3 years of sales experience.
• College degree or equivalent professional education.
• Basic knowledge or interest in operating systems (Windows/Linux), virtualization (VMware), networking (Cisco), and server hardware (Dell, HP, IBM).
• Familiarity with CRM software (SAP)
• Excellent communication and customer-service skills.
• A proactive, self-starting mindset with the ability to travel as needed.
• Valid driver’s license.

Responsibilities

• Assist with daily administrative sales tasks, including contract modifications and processing business requests.
• Prepare quotes for licenses, upgrades, and downgrades.
• Support customers with administrative contract and service changes under guidance from the Sales Support Team Manager.
• Assist Key Users when needed.
• Manage the general sales queue daily, track assigned sales tickets, and use the buddy system for coverage.
• Ensure timely response to tickets and provide internal support to the Inside Sales team.

Benefits

• Competitive salary
• Monthly team-building events to keep collaboration strong
• The opportunity to develop yourself and grow your career
• Free Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, and Life Insurance
• Generous time-off policy
• Flexible Spending Account for Dependent Care and Medical expenses
• 100% match on 401k contributions
• A great working environment in a dynamic, international, and fast-growing company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level