Sales Support Representative
About The Position
CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com. Job Summary: Provide administrativesupport for the Sales Team, including placement of product, fit set, literature and promotional orders, assisting with inquiries, updates on latest product offerings or promotions,pending order status, pricing questions, updating of accountinformation and anyinternal follow up to exceed expectations. Responsible for providing optimal quality customer experience in communications with internal and external customers. Additionally, Sales Support Specialist may have responsibilities to provide service-based support to accounts that reside in the House Territory. Supports concepts, goals and objectives of the Department..
Responsibilities
- Provide administrative support for the Sales Team
- Placement of product, fit set, literature and promotional orders
- Assisting with inquiries
- Provide updates on latest product offerings or promotions
- Provide updates on pending order status
- Answer pricing questions
- Update account information
- Provide internal follow up to exceed expectations
- Responsible for providing optimal quality customer experience in communications with internal and external customers
- Provide service-based support to accounts that reside in the House Territory
- Supports concepts, goals and objectives of the Department
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
