Sales Support Representative II
About The Position
Assist sales team in managing customer accounts and processing orders. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Coordinate with other departments to ensure orders are fulfilled accurately and efficiently. Maintain accurate records of customer interactions, transactions, and feedback. Provide administrative support to the sales team, including scheduling meetings, preparing reports, and managing correspondence. Manage a database of incoming orders - data entry required Follow compliance requirements for customer eligibility into payment programs. EOE AA M/F/Vet/Disability. As a temporary agency partner for the company, we will consider for employment qualified applicants with c riminal histories in a manner consistent with requirements of local law. The client company is proud to be an equal opportunity and affirmative action employer. Accordingly, as a temporary agency partner, we make hiring decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of c riminal histories for positions at Intuit, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process or for more information, please talk with your recruiter or send a request to [email protected]. For more information about the hiring practices, please read their EEO policy.
Responsibilities
- Assist sales team in managing customer accounts and processing orders.
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Coordinate with other departments to ensure orders are fulfilled accurately and efficiently.
- Maintain accurate records of customer interactions, transactions, and feedback.
- Provide administrative support to the sales team, including scheduling meetings, preparing reports, and managing correspondence.
- Manage a database of incoming orders - data entry required
- Follow compliance requirements for customer eligibility into payment programs.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
