Sales Support Merchandiser

Idist•Walpole, MA

10h•Onsite

About The Position

At Imperial (IDI), our Support Merchandisers ensure exceptional service is delivered to supermarket partners by providing district-wide coverage for efficient and accurate merchandising tasks. This includes stocking shelves, organizing product displays, and creating visually appealing seasonal and promotional sections. The role supports route merchandisers, upholds Imperial’s brand through strong in-store relationships, and involves generating sales orders, managing inventory, interpreting planograms, and adjusting displays. Imperial is a leader in supermarket non-foods distribution and merchandising, with over 85 years of experience helping partners grow through unmatched product selection, customized programs, and expert retail support across health, beauty, wellness, and general merchandise categories. IDI supports over 50 regional and independent retail grocery banners with national CPG brands, private label, and seasonal options. The company focuses on providing retailers with value, innovation, and differentiation, with a mission that prioritizes people, embraces change, and fosters growth, and a vision to redefine partnership. The ideal candidate is self-motivated, detail-oriented, and passionate about delivering exceptional results. They should be strong communicators who thrive in a fast-paced, physical work environment and take pride in outstanding customer service. The position requires travel and a flexible schedule due to shifting business needs. It is suitable for individuals who enjoy working independently, building positive relationships, solving problems on the go, and achieving goals while maintaining a daytime schedule.

Requirements

High School Diploma or GED.
Basic computer skills – requiring able to use a log in and password and follow simple instructions.
Ability to read and write short correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Your Own/Reliable Transportation
Travel required throughout Massachusetts

Nice To Haves

Prior experience in retail, grocery, food service, or merchandising is preferred.
Knowledge of product and/or experience with merchandising general merchandise or health and beauty care products preferred.

Responsibilities

Complete resets
Build strong relationships with store management
Ensure inline General Merchandise and Health, Beauty, Wellness categories are well stocked and maintained
Manage merchandising standards for Clip Strips, Power Panels and Cross Merchandising locations
Train new team members on job expectations and tasks in customer store.
Cover and travel to specific customer stores, as assigned by management.
Process orders that maintain stock levels to maximize sales
Ensure planogram compliance at shelf
Responsible for tag/pricing compliance
Maintain shelf conditions keeping sections blocked and free of debris
Manage back stock ensuring product is worked to shelf
Ensure execution of the sales business plans
Implement Seasonal/Promotional programs to ensure sell through
Build promotional displays associated with ad plans
Placement of new items at shelf
Propose incremental sales opportunities that can be implemented in other locations
Complete electronic surveys to ensure execution
Other duties/tasks as assigned