Sales Support Manager - Region North

Wartsila Oyj Abp•Houston, TX

42d•Hybrid

About The Position

Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform. Did you know Wärtsilä has delivered 79 GW of power plant capacity and more than 130 energy storage installations in 180 countries around the world? In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride? We are now looking for a Sales Support Manager - Region North to join our team working for a better future. This is a permanent position based in Houston, Texas, following a hybrid work schedule with 2 days per week in the office. You will lead a team of Sales Support Engineers within the transactional sales organisation for the Energy business in the Region North. Reporting to the General Manager, Service Sales Region North, you will be responsible for driving long-term profitable growth through strategic planning, operational excellence, and customer-focused proposal management.

Requirements

B.Sc. or M.Sc. in Engineering, Economics, Business or a related field.
Minimum 3 years in a leadership role, with proven ability to guide teams and deliver results.
Strategic mindset with long-term business forecasting capabilities.
Strong planning and execution skills.
Coaching and team development abilities.
Excellent communication and stakeholder collaboration.
Willingness and ability to travel domestically and internationally up to 20% of the time.
Strong understanding of Wärtsilä's energy product portfolio and its customer value.
CRM systems expertise.

Nice To Haves

Experience working in a global matrix organisation.
Familiarity with field services and transactional sales in the energy sector.
Fluency in Spanish.
Experience with continuous improvement methodologies (e.g., Lean, Six Sigma).
Experience reviewing contracts and terms; familiarity with complex agreements is a plus.
Proficient in SAP, with working knowledge of Power BI and QlikView for reporting and analytics.

Responsibilities

Lead and manage the sales support team, including planning activities, setting goals, and ensuring efficient, high-quality support to the transactional sales function.
Oversee the transactional sales proposals process for field services in Region North.
Manage quote-to-order processes, ensuring effective quote generation and order processing.
Develop and adapt value propositions and winning proposals to meet internal and external customer needs and market developments.
Collaborate with regional sales and delivery functions to exceed customer expectations.
Ensure consistent proposal tracking, documentation, and quality across all team outputs.
Lead CRM data management, sales funnel improvement, and opportunity follow-up.
Promote a continuous improvement mindset and cross-departmental cooperation.
Serve as a value-added liaison with Business Unit counterparts and other Areas to maintain customer focus and proactive drive.

Benefits

Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package.
Effective January 2025, Wartsila companies in the USA have implemented a new hybrid work model. Most employees who live within 40 miles of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week.

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