Sales Support Engineer - Boston or NYC

Acuity Brands Inc.•Atlanta, GA

61d•Remote

About The Position

Acuity Intelligent Spaces Group is an innovative leader in buildings, refrigeration, energy management and spatial intelligence solutions, provides unique technologies and services that optimize energy efficiency and comfort in buildings, while reducing operating costs. We Connect people with intelligent building solutions through our passion for innovation, quality, customer satisfaction, and sustainability. We are looking for a problem solver with an application engineering and/or programming background in BAS controls to help support our network of System Integrators and End-User customers with adoption of the best technology our industry has to offer.

Requirements

Exceptional knowledge and understanding of the Tridium Niagara Framework. EC-Net (The Distech Brand of Tridium Niagara) is a cornerstone of a Distech Controls solution. You should be confident in your ability to take a station from scratch with no templates to a complete automation system.
A solid fundamental understanding of HVAC systems.
Ability to think logically and write programs for HVAC control.
Have a knack for explaining often though as complicated topics in layman's terms.
Fundamental understanding of protocols such as BACnet, Modbus, Lonworks
Fundamental understanding of MSTP and IP networking

Nice To Haves

Experience with IoT integrations and API's
Ability to write code in computer programming languages such as Python, Java, C++
Your personal hobbies include tinkering, building, or creating
Advanced understanding of IP networking
Experience with Linux and or Docker/Containers

Responsibilities

New Product Introductions
Tech focused sessions/webinars/lunch n learns
Supporting new customer onboardings
Attending Industry trade shows
Product feature demonstrations
Providing supplemental product training
Supporting projects that are adopting new technology for the first time
Collaborate with engineering and product teams to stay informed about product capabilities, advancements, and limitations.
Work directly with your System Integrators, End User Customers, and Regional Sales Managers to create and manage your own schedule of commitments.