Sales Support Coordinator

Jamison Door Co • Hagerstown, MD

100d

About The Position

The Sales Support Coordinator contributes to the sales and customer service process by coordinating with sales representatives and other departments to ensure orders are processed in a timely and accurate manner.

Requirements

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
• At least 5 years of experience in customer service.
• Computer skills required: Logia Software; Microsoft Office Suite.
• Technically competent, quick study, and excellent people skills.

Responsibilities

• Main point of contact for customers and outside sales reps from initial point of intake through shipment of order.
• Handle customer inquiries regarding quoting, pricing, orders, and shipment status.
• Ability to work independently as well as on a team, in a fast paced, time critical environment.
• Maintain detailed and organized records of all correspondence and other job-related information.
• Ability to research and review information to appropriately quote and provide accurate information to customers.
• Ability to respond to customers and salespeople in multiple platforms, i.e., phone, email.
• Superb telephone etiquette.
• Quick learner with the ability to multi-task and enjoy learning new products in an expanding company.
• Performs other related duties as assigned by management.

Benefits

• Competitive compensation and benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Fabricated Metal Product Manufacturing
• Education Level: High school or GED