Sales Support Associate (Remote)

AO GlobeLife • San Francisco, CA

20d • Remote

About The Position

We're seeking a Remote Sales Support Associate to join our growing team. You'll be responsible for explaining to clients the permanent benefits they are entitled to through the labor unions, credit unions, and/or associations. The ideal candidate will have experience in customer service or sales, work well with a team, and thrive in a fast-paced work environment.

Requirements

• Legally authorized to work in the United States.
• 1+ years of customer support, admin, or sales experience preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving and listening abilities.
• Basic computer skills (CRM systems, email, Microsoft Office).
• High school diploma or higher education required.

Nice To Haves

• Previous experience in customer service or insurance preferred.

Responsibilities

• Serve as the first point of contact for clients via phone and Zoom.
• Explain and review permanent benefits clearly and accurately.
• Guide clients through enrollment and claims processes.
• Maintain accurate documentation of all client interactions.
• Collaborate with team members to deliver an exceptional customer experience.
• Maintain customer records and update policy details as needed.

Benefits

• Comprehensive Benefits: Dental, Vision, Medical, and Life Insurance, travel insurance, and death benefit.
• In-depth training; no prior experience needed, to accelerate your personal and professional development.
• Career Growth: Performance-based promotions and income
• Work remotely with flexible scheduling.
• Rewards & Recognition: Incentive trips 4 times a year and performance-based bonuses
• Positive Culture: Inclusive, supportive environment where your contributions are valued and your success has no limits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED